Understanding Unconscious Bias and Tools to Elicit Behaviour Change
This half-day workshop is designed to support professionals in understanding and overcoming unconscious bias in the workplace. The workshop is divided in 2 parts: understanding of unconscious bias and its origins followed by concrete tools to elicit behaviour change.
Section 2 focuses on the ongoing practice of self-awareness and regulation in order to overcome existing bias as well as techniques to improve overall communication and relationships.
A follow-up session with workplace leaders is recommended to support ongoing reinforcement or positive behaviours.
“Intuition matters but, pay more attention to the unconscious bias.”
– Pearl Zhu
This workshop is offered within organizations for groups of 5 people or more.
Course duration: Half-day
Course language: English or French
Program Topics
PART 1: UNDERSTANDING UNCONSCIOUS BIAS
The Dangers of Unconscious Bias
10 Types of Unconscious Bias
• Affinity Bias
• Ageism Bias
• Beauty/Weight Bias
• Attribution Bias
• Confirmation Bias
• Conformity Bias
• The Contrast Effect
• The Halo/Horns Effect
Common Origins of Our Perceptions
• Special emphasis on upbringing, past experience, gender and cultural heritage
PART 2: SHIFTING BEHAVIOURS
Benefits to Overcoming Unconscious Bias
3 Steps to Overcoming Judgment
• Awareness
• Practicing Empathy
• Self-Check in
Practices to Building Stronger Inclusive Relationships
• Self-Regulation
• Asking vs Telling
• Body Language and Tone
• Active Listening
For more information on this workshop, please contact:
Sophie Gouédard
Tel: 613-234-2020, ext. 21
Email: sgouedard@pmctraining.com
