Managing Project Stakeholders


Project and event management

1 day (6h)

Tools and Techniques to Identify, Clarify and Manage Stakeholder Expectations

Stakeholders are parties that will be affected by a projects execution or results. Stakeholders can have their own expectations and objectives and have the potential to strongly influence a project’s outcome in positive or negative directions. Whether obvious or covert these stakeholders’ expectations must be articulated and understood before they can be managed.

This workshop focuses on tools and techniques to discover the project’s stakeholders, identify and clarify their expectations, and develop a plan to manage these expectations.

Attention is paid to stakeholders’ spheres of influence, including their influences on each other. Political, legal, and community influences will be examined along with strategies to mitigate or enhance such influences. Political and legal influences can include existing legislation as well as future trends and directions. Community influences could originate in the geographical, business and social community where the project is occurring, the professional/technical community that is involved in implementing the project and using its results, as well as other interested communities of people.

Case studies are used as learning vehicles to develop an awareness of stakeholder expectations and expectation management plans, and to tie stakeholder requirements to the project’s scope management, procurement management, risk management, and resource management plans.

Standard or customized workshops for a team or workgroup from one organization.

The advantages of team sessions

  • Learn and grow together as a team
  • Location and time of your choice
  • Sessions can be customized to fit your objectives
  • Surprisingly cost effective

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Agriculture and Agri-Food Canada
Assembly of First Nations
Canada Border Services Agency
Assembly of Nova Scotia Mi’kmaq Chiefs (ANSMC)
Canada Revenue Agency
Canadian Food Inspection Agency
Canadian Institute for Health Information
Canadian Medical Association
Canadian Pharmacists Association
Canopy Growth Corporation
Children’s Hospital of Eastern Ontario
Department of Family Services, Nunavut
Department of National Defence
Ellis Don Corporation
Employment and Social Development Canada
Environment and Climate Change Canada
Federation of Canadian Municipalities
Government of Nunavut
Government of Yukon
Groupe International Aéro Mag 2000 inc.
Kakivak Association
Know History
Les Toitures Raymond & Assoc. Inc.
MacEwen Petroleum
MD Financial Management Inc.
Medical Council of Canada
Mohawk Council of Akwesasne
Moose Cree Education Authority
National Association of Federal Retirees
National Centre for First Nations Governance
National Judicial Institute
Native Women’s Association of Canada
Office of the Auditor General of Canada
Opiikapawaiin Services LP (OSLP)
Royal Canadian Mounted Police
Royal College of Physicians and Surgeons
R.W. Tomlinson
Service Canada
Sollio Cooperative Group
Victor Canada
Wemindji Cree Nation

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