Managing Change

Mastering a Key Leadership Competency

Managing change is a critical yet sometimes under-appreciated skill for leaders of today.

Most organizational change either fails, takes longer than anticipated, is more costly than projected, or simply does not get adopted by the end-user population. Significantly, these failures are not due to the project itself, but the lack of a systemic and thoughtful change management methodology within the organization. With a proper change structure and with well-informed change roles in place, we can increase the likelihood of success and diminish active resistance and faulty communication.

At this workshop, you will learn how individuals respond to and process change, and how to incorporate this understanding and insight into an organizational change management methodology. Where most courses on change management focus on either the individual or the organization, this unique two-day offering will integrate the two, providing you with the best information and insights on successful organizational change.

Through interactive case studies and group discussion, you’ll discover how you respond to change and how the brain works for us, and against us, as we adapt to both internally- and externally-imposed changes. We will also discuss “good” changes and “bad” changes, as well as how we can succeed at change, even if we don’t like the change that is being imposed. Ultimately, we will practice, practice, practice and there will be ample opportunity for discussion, sharing and questioning.

This two-day, hands-on practical course is led by a Leadership Training expert with over 20 years’ experience facilitating workshops, running educational courses, and giving talks on change and change management, notably from a new and inspired positive psychology perspective.

This workshop is offered within organizations for groups of 5 people or more.

Learning Outcomes
By the end of this seminar, you will be able to:

•    Recount the predictable stages of individual change
•    Recognize the root cause of emotional responses to change
•    Identify triggers that influence people’s reaction to change
•    Diffuse adverse reactions to change and manage different types of resistance
•    Increase the change resilience of individuals, teams and organizations
•    Effectively use the tools and resources provided

Workshop Topics

What is Change?
•    The increasing velocity of change
•    How our brain responds to change
•    The predictable nature of unpredictable change

How Individuals Respond to Change
•    The typical stages that an individual will go through in response to a change
•    Where people tend to get “stuck” in a change
•    Tools and techniques for getting yourself and others “unstuck” during a change process

How Organizations can (and should) Structure for wide-scale Change
•    How change management and project management align and where they differ
•    What planning needs to take place before the change is implemented
•    Why “change management” is more than just “communication”
•    Who needs to be involved for optimal change management success

Who Should Attend This Course?

Managers, leaders and aspiring leaders who are faced with the daily challenge of spearheading change on an organizational, project or personal level.

For more information on this workshop, please contact:
Sophie Gouédard
Tel: 613-234-2020, ext. 21

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