Impact / Influence
Gaining others’ support for ideas, proposals and solutions, and getting others to take action to advance work objectives.
Behaviours include:
• Providing the facts
• Personalizing the facts
• Influencing through linking with other initiatives
• Building coalitions
PMC Open Enrollment Workshops addressing this competency:
Active Listening Skills
Advanced Business Writing
Advanced Event Planning
Assertiveness and Conflict Resolution
Business Grammar That Matters
Business Writing for Impact and Influence
Communicating for Results
Creativity and Innovation for the Workplace
Critical Conversations
Critical Thinking and Problem Solving for Effective Decision-Making
Dealing with Difficult Behaviours
Delegation Skills for the Workplace
Effective Meeting and Event Planning
Finding Balance through Mindfulness
Increasing Your Self-Confidence
Integrated Risk Management
Making the Transition from Co-Worker to Team Leader
Management Skills for Administrative Professionals
Managing and Leading with Emotional Intelligence
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: From Manager to Leader
Managing Skills for Non-Managers – Level 1
Managing Skills for Non-Managers – Level 2
Mindfulness and Leadership: A Program for Managers
Personal Effectiveness through Emotional Intelligence – EQ1
Personal Effectiveness through Emotional Intelligence – EQ2
Policy Analysis Toolbox – Part 1
Policy Analysis Toolbox – Part 2
Powerful Coaching Skills: How to Create a High Performing Team
Powerful Negotiation Skills
Practical Time and Workload Management
Skills for Effective Presentations
Strategic Thinking
Take Control of Your Workday with MS Outlook 2016™
Techniques for the Occasional Trainer
The Outstanding Administrative Assistant
Using Positive Influencing Skills in the Workplace
Writing Effective Briefing Notes
Writing in Plain Language
