Change Management and Leadership Competency

Change Management and Leadership
Instilling, implementing and dealing with change, challenges and ambiguity while also balancing the need for change with the need for continuity. Includes delivering the message of change and creating an environment that inspires people to adapt to changing situations, and to accept change.

Behaviours include:
• Recognizing the need to change
• Helping and informing others
• Promoting and building commitment for change
• Managing the change process
• Championing and leading change

PMC Open Enrollment Workshops addressing this competency:
Active Listening Skills
Advanced Business Writing
Assertiveness and Conflict Resolution
Business Writing for Impact and Influence
Communicating for Results
Dealing with Difficult Behaviours
Delegation Skills for the Workplace
Effective Meeting and Event Planning
Getting Organized and In Control
Integrated Risk Management
Life Planning for Retirement
Making the Transition from Co-Worker to Team Leader
Management Skills for Administrative Professionals
Managing and Leading with Emotional Intelligence
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: From Manager to Leader
Personal Effectiveness through Emotional Intelligence – EQ1
Personal Effectiveness through Emotional Intelligence – EQ2
Powerful Coaching Skills: How to Create a High Performing Team
Powerful Negotiation Skills
Practical Time and Workload Management
Project Management 101
Project Management Skills for Administrative Professionals
Strategic Thinking
Stress Management Skills
The Outstanding Administrative Assistant
Using Positive Influencing Skills in the Workplace