Emotional Intelligence Competency
Emotional Intelligence
Ability to bring out the best in oneself and others by perceiving, assessing and positively influencing one’s own and other people’s emotions.
Behaviours include:
• Knowing your emotions
• Managing your own emotions
• Motivating yourself
• Recognizing and understanding other people’s emotions
• Managing relationships
PMC Open Enrollment Workshops addressing this competency:
Assertiveness and Conflict Resolution
Communicating for Results
Critical Conversations
Dealing with Difficult Behaviours
Effective Oral Briefings
Inclusive and Accessible Writing
Managing for Superior Results I: Fundamentals of Supervision
Managing for Superior Results II: From Manager to Leader
Managing Skills for Non-Managers – Level 1
Managing Skills for Non-Managers – Level 2
Personal Effectiveness through Emotional Intelligence – EQ1
Personal Effectiveness through Emotional Intelligence – EQ2
Powerful Negotiation Skills
Strategic Thinking
Stress Management Skills
Thriving Under Different Leadership Styles
Using Positive Influencing Skills in the Workplace
Our services
Courses for
Individuals
PMC Training’s open enrollment workshops are available to all individuals. Courses are delivered in-person (in Ottawa) or as live, instructor-led online training sessions from anywhere.
Course dates run throughout the year.
Courses for
Teams
PMC Training delivers standard or customized workshops for teams or work groups from your organization. Courses can be delivered in person at your location or online at a time that works for you.
Team training is a surprisingly cost-effective option.
Consulting
Coaching
PMC Training provides consulting and coaching to support your organization. From performance and change management to curriculum design, we work with you to create custom solutions to meet your unique needs.
Personalized support for lasting change.