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Core Competency

Adaptability and Resilience

Work doesn’t always go to plan. Priorities shift, projects pivot, pressure builds. Adaptability and Resilience is your capacity to stay effective when things change — adjusting your approach to new realities and recovering when setbacks land. This competency is distinct from leading others through change (see Change Leadership); it’s about how you personally navigate change.

The courses listed below build the mindset and habits needed to keep moving without burning out.

Courses addressing this competency

Personal and Professional Effectiveness
Developing Workplace Resilience for Top Performers
The pace of work has never been faster. The amount of change is unprecedented. The standards of performance are rising. The tools that help us burn out are abundant. Our challenges just keep ramping up. The stakes seem so high. For better or worse, this pace of change is here to stay. As a top performer, if you can’t change the circumstances around you, change the circumstances within you. This program will give top performers what they need to stay strong and get stuff done – for the long haul.
Duration: 1 day (6h)
Team
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Open
Government and Policy Skills
Life Planning for Retirement
Are you excited about your retirement but worried about getting bored and not having enough to do? Has your work consumed you over the past 30 – 35 years and you are no longer sure what interests you have outside of work? Are you concerned about a lack of a predictable structure, a different or limited social network or the demands that may be placed on you by your parents or children? Do you have a pretty good idea of your basic plan but want to make sure all core components are in place? Are you considering a new career in retirement and want an opportunity to network and share ideas? Are you starting out in your career and want to ensure that your career and life plan are in balance with each other? While being financially prepared for retirement is important, addressing the emotional, physical and psychological realities before retiring, and integrating them into a balanced plan is ultimately the key to a successful and meaningful retirement. This one-day workshop prepares you for a successful transition into retirement by addressing key areas of concern with realistic strategies.
Duration: 1 day (6h)
Team
/
Open
Personal and Professional Effectiveness
Stress Management Skills
More and more people are encountering stress, overwork, and the pressure of time constraints in their lives. Some stress is actually good for you because it inspires you to meet life’s challenges. Too much ongoing stress causes an almost continuous activation of your body’s stress-response system. The overexposure to cortisol and other stress hormones can increase your risk of obesity, insomnia, digestive problems, heart disease, depression, memory impairment, and physical illness. It is important to recognize when we are in DISTRESS. This workshop will provide practical tips and techniques to help you achieve better results and health through the effective management of distress.
Duration: 1 day (6h)
Team
/
Open
Interpersonal and Communication Skills
Thriving Under Different Leadership Styles
Leaders come from diverse backgrounds. Sometimes you report to them, sometimes they lead your project, and sometimes they are in charge of your kids’ sports team or the place where you volunteer. Some leaders naturally align with your preferred style of following, while others do not. Adapting to different leadership styles is key to maintaining your motivation, performance, resilience, and peace of mind. The instructor for this course trains, coaches and supports 2,000 plus leaders from every sector each year. He designed this program to help followers create a successful collaboration with the wide variety of leaders he works with.
Duration: 1 day (6h)
Team
/
Open
Project and Change Management
Business Planning in an Era of Restraint
This two-day course will provide you with a practical experience of the Business Planning process from a Design Thinking perspective, to reflect current business changes and resource constraints. Business Planning is a way to “design” and manage work within changing constraints. This interactive workshop will develop your knowledge, confidence and practical skills to plan your work activities as a “design thinker” in times of change.
Duration: 2 days (12h)
Team
Personal and Professional Effectiveness
Coping with Change
Change is a time-consuming distraction. It takes us away from our regular work, it slows productivity and it often creates conflict. You may even notice an increase in absenteeism during periods of change. The reality is that you may never be happy with the change you are experiencing, and that’s okay. At some point, though, you will have to learn to live with your new reality. The more quickly you can do that, the sooner you can get back to being productive and feeling like yourself again. The Change Cycle™ is a change management model that helps individuals and teams deal with change pragmatically, resourcefully and effectively. Change is the result of change, choice, progress, or crisis, and is often unpredictable. People react, respond, and adjust to change in a sequence of six predictable stages which identify thoughts, feelings, and behaviors associated with each stage of change. There is no better map to assist individuals in navigating through the changes in their work and life.
Duration: 0.5 day (3h)
Team
Teamwork, Culture and Inclusion
DiSC and Culture Change for Teams and Leaders
Is your organization going through a shuffle or “reorg”? Is your team feeling disoriented and without focus?  Or is it struggling to hone a meaningful identity and purpose for itself in an environment where the culture is changing? Culture change is always going to happen. What’s important to recognize is that everyone reacts differently to it and will apply their particular coping mechanisms to deal with it. As a result, a team can lose its motivation, become fragmented and at worst, dysfunctional. What you need is a team that is cohesive, confident and impactful! Using the DISC personality assessment tool, you and your team will understand the drivers behind your behaviour and coping mechanisms, and how you can best leverage your strengths in order to rebound and build a team that is cohesive and resilient to change. In addition, you will develop a robust team strategy to help you embody and communicate your value proposition so that you can position yourselves as experts in an organization that needs you.
Duration: 1 day (6h)
Team
Personal and Professional Effectiveness
Finding Balance Through Mindfulness
The practice of mindfulness – centering your attention in the present by focusing on the breath – has been around for thousands of years. A growing body of scientific research demonstrates that a regular mindfulness practice can have a powerful impact on your well-being and wellness through how you think, feel, act, relate, perform and collaborate at work – reducing the daily stress of life in a VUCA world – volatile, uncertain, complex and ambiguous. On an individual level, mindfulness practice helps you to control your emotions and stress – anger, frustration, fear – so you can be inquiring, thoughtful, logical, rational and strategic, and focus on the work that needs done, rather than on the situations that may distract you from your priorities. In effect, being mindful and aware allows you to be compassionate, acknowledge emotion and move towards logic and reason in any situation. This results in a better state of mind, health and wellness for mental clarity and endurance through the daily challenges of life. This one-day interactive workshop, facilitated by a long-term workplace mindfulness practitioner, will show you how to integrate mindfulness with emotional intelligence and organizational behaviour theories and tools, so you can immediately begin to enhance your own well-being and improve your relationships and effectiveness at work.
Duration: 1 day (6h)
Team
Personal and Professional Effectiveness
Increase Productivity and Results when Working from Home
Now more than ever employees are practicing flexible work options and many of us have arrangements to work from home. Overcoming work-from-home challenges are crucial in order to improve our workplace performance, and engagement. This session will help participants stay engaged in the work from home process. Learners will be given tools and techniques that can be easily applied to their WFH with clear methods on how to increase their productivity and results by applying a WFH framework with proven success. Participants will gain an understanding of the challenges faced when working from home and learn techniques to overcome these challenges as they enhance their WFH routine and overall performance strategies.
Duration: 0.5 day (3h)
Team
Personal and Professional Effectiveness
Increasing Your Self Confidence
Confidence is not just an asset that’s nice to have. It is a fundamental basis for success and satisfaction in your professional and personal life. Whether you are selling your ideas, taking calculated risks, responding to criticism, working as part of a team, interacting with co-workers or clients, applying for a promotion, or a myriad of other everyday activities, you will achieve more faster if you have self-confidence. This workshop explores the positive impact of self-confidence in your career and personal life. Through exercise, you will discover the sources of low self-confidence and develop new skills to increase your self confidence in order to increase your effectiveness and comfort in various areas of your life.
Duration: 2 days (12h)
Team
Leadership and Management
Mindfulness and Leadership: A Program for Managers
Being a Manager/Leader is a challenging, complex, risky yet a rewarding endeavor.   Staying grounded through the daily storms of uncertain, ambiguous and emotionally draining situations can be stressful.   Being calm and collected through a typical volatile day requires a person to manage self and emotions by gaining space to put things in perspective – to keep a focus on the rational and logical – to get things done. That is where the time-tested practice of mindfulness is important.  Centering attention in the present moment with a focus on the breath has been around for thousands of years – now being validated through neuroscience for its effectiveness on clarity of the mind, for health and well-being.  This will help manage stress levels for leaders think, feel, act, relate, perform, lead and collaborate by evolving safe and inclusive spaces for people to perform. Many organizations are investing in mindfulness training programs for their managers and leaders to mitigate stress, gain mental clarity, and improve their decision-making and performance. This interactive workshop, facilitated by a long-term mindfulness and martial arts practitioner, will include breath-centered practice sessions that are put into context through the five virtues of great leaders. You will learn how to practically apply mindfulness tools to have an impactful leadership style to create psychological safety within the organization for diverse people to perform as a team, make difficult decisions and inspire people to action.   The program is designed to provide the foundation for creating lasting personal change towards being a self-aware, courageous and authentic leader.
Duration: 1 day (6h)
Team
Personal and Professional Effectiveness
Thriving on Change
Change offers huge opportunities for personal and professional growth. This workshop is designed to help you understand the new world of constant change. This one-day workshop explores the human response to change and will provide you with practical strategies to identify and exploit opportunities for increased job satisfaction, performance and personal success.
Duration: 1 day (6h)
Team

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