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Core Competency

Change Leadership

Organizational change is hard. The people side is what often gets underestimated. Change Leadership is the skill of guiding others through transition by making the case for change, addressing concerns honestly, building support across stakeholders, and keeping momentum when the early energy fades. This competency is distinct from managing your own response to change (see Adaptability and Resilience); it’s about helping others through it.

The courses listed below develop the mindset, language, and tactics to lead change well.

Courses addressing this competency

Leadership and Management
Artificial Intelligence (AI) for People Leaders
AI is increasingly shaping how work gets done on teams, often through informal or uneven use, without shared expectations to rely on. When that happens, teams begin developing “shadow standards”: unspoken assumptions about what’s acceptable, what’s smart, and what’s risky. Over time, this can create team-level strain through misaligned quality, uneven behaviour, reduced visibility, and the quiet erosion of professional trust and confidence. This workshop helps people leaders replace that uncertainty with team-level leadership judgment. You will learn how to notice when expectations have become blurred, diagnose whether leadership clarity is actually required, and make consistent, defensible calls using PMC’s LENS decision lens. Rather than waiting for perfect organizational guidance, you will clarify how existing expectations apply to your team’s AI use. You will draft 2-3 practical team guardrails you can reasonably stand behind as a leader, and you will choose a defensible leadership position for how visible that clarity needs to be right now—whether it should be held, reinforced informally, or supported through a focused conversation. By the end of the session, you will leave with a repeatable method to reduce team-level uncertainty and strengthen trust, fairness, and consistency in how AI is used—without relying on policy work, technical expertise, or escalation.
Duration: 1 day (6h)
Team
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Open
Project and Change Management
Appreciative Inquiry
Do you love those moments of exception, when everything seems to have come together and things are working beautifully? Would you like to create an environment where those rare extraordinary moments become the norm? Then you may just be ready to learn the value of Appreciative Inquiry, also known as AI. AI is a method for implementing change that is rooted in being positive, sharing stories of things that work well, and leveraging people’s strengths and the power of co-creation to initiate lasting, powerful changes that can make an organization the best it has ever been, because of people who care and are committed.
Duration: 1 day (6h)
Team
Teamwork, Culture and Inclusion
DiSC and Culture Change for Teams and Leaders
Is your organization going through a shuffle or “reorg”? Is your team feeling disoriented and without focus?  Or is it struggling to hone a meaningful identity and purpose for itself in an environment where the culture is changing? Culture change is always going to happen. What’s important to recognize is that everyone reacts differently to it and will apply their particular coping mechanisms to deal with it. As a result, a team can lose its motivation, become fragmented and at worst, dysfunctional. What you need is a team that is cohesive, confident and impactful! Using the DISC personality assessment tool, you and your team will understand the drivers behind your behaviour and coping mechanisms, and how you can best leverage your strengths in order to rebound and build a team that is cohesive and resilient to change. In addition, you will develop a robust team strategy to help you embody and communicate your value proposition so that you can position yourselves as experts in an organization that needs you.
Duration: 1 day (6h)
Team

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