Emotional Intelligence Competency

Emotional Intelligence
Ability to bring out the best in oneself and others by perceiving, assessing and positively influencing one’s own and other people’s emotions.

Behaviours include:
• Knowing your emotions
• Managing your own emotions
• Motivating yourself
• Recognizing and understanding other people’s emotions
• Managing relationships

PMC Open Enrollment Workshops addressing this competency:
Active Listening Skills
Assertiveness and Conflict Resolution
Communicating for Results
Critical Conversations
Dealing with Difficult Behaviours
Effective Oral Briefings
Finding Balance through Mindfulness
Finding Creative Solutions to Workplace Challenges
Increasing Your Self-Confidence
Managing and Leading with Emotional Intelligence
Managing for Superior Results I: Fundamentals of Supervision
Managing for Superior Results II: From Manager to Leader
Managing Skills for Non-Managers – Level 1
Managing Skills for Non-Managers – Level 2
Mindfulness and Leadership: A Program for Managers
Personal Effectiveness through Emotional Intelligence – EQ1
Personal Effectiveness through Emotional Intelligence – EQ2
Powerful Negotiation Skills
Strategic Thinking
Stress Management Skills
Using Positive Influencing Skills in the Workplace

Our training services

For the public:

open training

PMC’s open enrollment workshops are available to all individuals. Workshops are delivered in-person (in Ottawa) or as a live, instructor-led session online from anywhere.

Workshop dates run throughout the year.

For your team:

team training

PMC delivers standard or customized workshops for a team or work group from your organization. Workshops can be delivered in person at your location, or online at a time that works for you. All for a surprisingly cost-effective price.

Self-paced

e-learning

PMC offers an extensive library of micro-learning and longer video lessons on soft skills, management and software topics accessible through desktop or mobile devices. The content is self-paced, self-directed, with individual topic choices.

Welcome to our new website!

We appreciate your patience as we add the finishing touches. In the meantime, go and explore!