Decision Making / Decisiveness
Making and taking responsibility for, and demonstrating commitment to appropriate decisions in a timely manner. Ensuring that decisions are made based on policies, rules and organizational directives and solving the emerging problems.
Behaviours include:
• Making decisions where necessary Information is available
• Making decisions when faced with some missing/unclear information
• Making decisions when significant information is incomplete and/or ambiguous
• Making strategic decisions in a very ambiguous situation
• Having broader perspectives
• Looking at different options
• Importing solutions
• Integrating approaches into complete solution
• Creating new concept models
• Analyzing issues to separate cause from symptoms
• Using negotiating techniques
• Considering human and environmental impacts
• Including concerned parties
• Anticipating and presenting change positively
PMC Open Enrollment Workshops addressing this competency:
Active Listening Skills
Advanced Event Planning
Assertiveness and Conflict Resolution
Communicating for Results
Creativity and Innovation for the Workplace
Critical Conversations
Critical Thinking and Problem Solving for Effective Decision-Making
Delegation Skills for the Workplace
Effective Meeting and Event Planning
Financial Planning for Retirement
Finding Balance through Mindfulness
Finding Creative Solutions to Workplace Challenges
Getting Organized and In Control
Improving Your Memory
Increasing Your Self-Confidence
Integrated Risk Management
Making the Transition from Co-Worker to Team Leader
Management Skills for Administrative Professionals
Managing for Superior Results I: The Fundamentals of Supervision
Mindfulness and Leadership: A Program for Managers
Performance Measurement and Evaluation
Personal Effectiveness through Emotional Intelligence – EQ1
Personal Effectiveness through Emotional Intelligence – EQ2
Practical Facilitation Skills
Practical Time and Workload Management
Project Management 101
Project Management Skills for Administrative Professionals
Strategic Thinking
Using Positive Influencing Skills in the Workplace
Writing Effective Briefing Notes