Personal Effectiveness Through Emotional Intelligence - EQ2
224-16
Personal effectiveness
Develop Practical Skills to Increase EQ at Work and Home
This course follows Personal Effectiveness Through Emotional Intelligence – EQ1. It builds on the theory and tools presented in the initial program and dives deeper into developing the practical skills and behaviours that increase one’s own emotional intelligence both at work and in personal life. This course provides the opportunity to gain greater knowledge and skills to understand, express and regulate one’s emotions. In addition, participants will develop strategies to manage emotional interactions with others.
Participants engage in a variety of self-reflective exercises, group activities, and discussion to explore and develop higher levels of emotional intelligence in a supportive environment.
By the end of this workshop, you will be able to:
- Understand the key components of emotional intelligence
- Use tools to accurately identify your emotions
- Develop deeper self-awareness and understanding of personal triggers
- Identify and practice strategies for greater emotional regulation.
- Build greater awareness of the emotions of others.
- Understand how to overcome negative cognitive frameworks
- Identify and practice strategies for responding to the emotions of others.
- Understand the connection between personal values and motivation
- Understand the role of emotional intelligence in the workplace, team dynamics and collaboration.
- Create an “Action Plan” to guide the application of skills learned
Introduction
- Review key concepts from EQ1
- Impact of Highly Emotional People
- Understanding the Role of EQ in the Workplace
- EQ in the Workplace: Collaboration and Productivity
Insights into Self-Awareness
- Tools for identifying mood and emotions
- Self-Assessment
- Strategies for overcoming negative frameworks
- Traits that perpetuate anxiety
- Emotional Responses vs Rational Thinking
- Emotional Associations and Triggers
Insights into Self-Regulation
- Strategies for increasing self-regulation
- Skills to reframe and respond to emotional situations
- Exercise in positive expression
- Build habits for emotional impulse control
- Managing self in response to others’ emotions
Insights into the Emotions of Others & Social Awareness
- Building empathy
- Practicing empathy
- Improving responses to the emotions of others
Insights into Values & Motivation
- Emotions and team dynamics
- How values and motivations connect to emotions
- How to improve emotional intelligence on your team
Personal Development
- Emotional Intelligence Action Plan
This workshop is for anyone seeking to advance their emotional intelligence and build on their foundational skills. Participants that are particularly interested in emotional intelligence for team dynamics and workplaces are encouraged as well.
This workshop addresses:
- Adaptability and Flexibility
- Analytical Thinking
- Change Management and Leadership
- Client Service
- Communication
- Conflict Resolution
- Decision Making and Decisiveness
- Dealing with Difficult Situations
- Emotional Intelligence
- Engagement and Motivation
- Impact and Influence
- Interpersonal Relations
- Leadership
- Learning Support and Continuous Learning
- Management Excellence
- Negotiating Techniques
- Problem Solving
- Promotion
- Public Speaking and Presenting
- Relationship and Network Building
- Self Confidence and Self Esteem
- Teamwork and Cooperation
- Values and Ethics
- Working with Others
To learn more about core competencies, click here.
Open to all members of the public.
$ 1050 plus tax
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