Values and Ethics Competency

Values and Ethics
Serving with integrity and respect in personal and organizational practices. Includes respecting democratic, professional, ethical and people values. Building respectful, bilingual, diverse and inclusive workplaces. Ensuring decisions and transactions are transparent and fair. Holding themselves, their employee and their organizations accountable for their actions.

Behaviours include:
• Adhering
• Promoting
• Advocating

PMC Open Enrollment Workshops addressing this competency:
Active Listening Skills
Assertiveness and Conflict Resolution
Business Writing for Impact and Influence
Communicating for Results
Critical Conversations
Dealing with Difficult Behaviours
Delegation Skills for the Workplace
Finding Balance through Mindfulness
Integrated Risk Management
Making the Transition from Co-Worker to Team Leader
Management Skills for Administrative Professionals
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: From Manager to Leader
Mindfulness and Leadership: A Program for Managers
Personal Effectiveness through Emotional Intelligence – EQ1
Personal Effectiveness through Emotional Intelligence – EQ2
Policy Analysis Toolbox – Part 1
Policy Analysis Toolbox – Part 2
Powerful Coaching Skills: How to Create a High Performing Team
Practical Facilitation Skills
Practical Time and Workload Management
The Outstanding Administrative Assistant
Using Positive Influencing Skills in the Workplace

Our training services

For the public:

open training

PMC’s open enrollment workshops are available to all individuals. Workshops are delivered in-person (in Ottawa) or as a live, instructor-led session online from anywhere.

Workshop dates run throughout the year.

For your team:

team training

PMC delivers standard or customized workshops for a team or work group from your organization. Workshops can be delivered in person at your location, or online at a time that works for you. All for a surprisingly cost-effective price.

Self-paced

e-learning

PMC offers an extensive library of micro-learning and longer video lessons on soft skills, management and software topics accessible through desktop or mobile devices. The content is self-paced, self-directed, with individual topic choices.

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We appreciate your patience as we add the finishing touches. In the meantime, go and explore!