Using Positive Influencing Skills in the Workplace
265-16
Interpersonal and communication skills
Understanding Power, Culture and Influence to Work More Effectively
Many people understandably dislike the concept of office politics since it brings to mind manipulation, questionable tactics and closed doors. Yet politics need not be dirty. In fact, an understanding of office politics is a critical element in gaining resources and information to do your job. To be effective in any organization, political skill is needed.
Through facilitated discussion, group and paired exercises and brainstorming, this workshop will show you how to reframe the concept of office politics into a positive force. You’ll discover how to use different types of power; work effectively with others; build influence; understand the political give-and-take of any organization; and maintain high integrity.
At the end of this workshop, you will be able to:
- Recognize that office politics can be perceived constructively and do not have to be manipulative or “dirty
- Distinguish negative from positive uses of power, understand how you give away your power, and define and learn to leverage various power sources
- Analyze your work culture, and identify and improve the work climate within the office from defensive to supportive
- Handle various types of difficult situations and people we work with daily, using targeted communication skills
- Identify and overcome barriers, and develop strategies to successfully influence up in your organization
- Define personal and corporate values and make choices about reconciling differences
Why Should We Increase our Sphere of Influence?
How Are You Being Influenced & Do You Realize How Much Influence You Really Have?
Defining Power, Influence and Authority
The Power Continuum
- Positive and negative wielding of power
- Personal and professional sources of power you can tap into
- How we give away our power
Three Approaches to Influencing: the Rational, Social and Emotional
Politics, Influence, and You: Understanding your Work Context
- Understand your organizational culture
- Analyze your workplace interpersonal climate
Influencing Up – the Cohen-Bradford Influencing Model
- Barriers to influencing up
- Getting on the same page – Identifying useful ‘currencies’
- Plan your strategy: applying the model
Communication Techniques to Influence
- Using your communication style to influence
- Exploratory language for better outcomes: probing questions, verifying perceptions, exploring options
- Assertive language: influencing difficult situations and people
- The power of positive language framing
- The power of body language
There are no prerequisites for this course.
Anyone who wishes to positively influence their world of work: generally improve the work climate; build influence to advocate for themselves, their work or team; or work more effectively with others.
This workshop addresses:
- Adaptability and Flexibility
- Change Management and Leadership
- Communication
- Conflict Resolution
- Creative Thinking
- Decision Making and Decisiveness
- Dealing with Difficult Situations
- Emotional Intelligence
- Engagement and Motivation
- Impact and Influence
- Interpersonal Relations
- Leadership
- Negotiating Techniques
- Problem Solving
- Relationship and Network Building
- Self Confidence and Self Esteem
- Teamwork and Cooperation
- Values and Ethics
- Working with Others
To learn more about core competencies, click here.
Open to all members of the public.
$ 1050 plus tax
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