Coaching Competency

Works to improve and reinforce performance of others. Facilitates skill development by providing clear, behaviorally specific performance feedback, and by making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Behaviours include:
• Willingly shares personal experiences and knowledge to help raise individual and team performance
• Works with team and individuals to set challenging performance goals that reflect organizational values and business plan
• Regularly provides genuine and positive recognition for efforts that achieve the desired results
• Has the ability to deliver constructive feedback resulting in positive action and/or change
• Helps others to find their own solutions by showing them the right questions to ask, rather than providing the answers
• Sincere interest and desire to help
• Continuous learner of themselves and their experiences
• Seeing coaching as a two way interchange of energies and learnings
• Holding themselves and others accountable
• Modeling behaviour conducive to professional growth and development

PMC Open Enrollment Workshops addressing this competency:
Delegation Skills for the Workplace
Effective Communication Using the Power of Applied Improvisation
Management Skills for Administrative Professionals
Managing for Superior Results 1: Fundamentals of Supervision
Managing Remote Teams
Managing Skills for Non-Managers – Level 1
Managing Skills for Non-Managers – Level 2
Powerful Coaching Skills: How to Create a High Performing Team
Techniques for the Occasional Trainer
The Outstanding Administrative Assistant
Using Positive Influencing Skills in the Workplace
Women’s Transformational Leadership Certificate Program

Our services

Workshops for


PMC’s open enrollment workshops are available to all individuals. Workshops are delivered in-person (in Ottawa) or as a live, instructor-led session online from anywhere.

Workshop dates run throughout the year.

Workshops for

Corporate Teams

PMC delivers standard or customized workshops for a team or work group from your organization. Workshops can be delivered in person at your location, or online at a time that works for you.

All for a surprisingly cost-effective price.



From performance and change management to curriculum design, PMC collaborates with you to develop tailored approaches that meet your specific needs and assists you in bringing them to fruition.

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