Managing Skills for Non-Managers - Level 2
201-16
Interpersonal and communication skills
How to Lead People That Don’t Report To You – Action Learning Program
Working with other alumni of the Managing Skills for Non Managers Level 1 program, you will identify and resolve your leadership, influencing, cooperation and accountability challenges. You’ll dive more deeply into the tools you acquired during your MSNM Level 1 program and apply them to resolving your challenges. Your workshop is rounded out with new tools to help you create better relationships and productive results.
- Lead without formal authority
- Build high performing teams
- Manage emotions
- Minimize conflict
- Maximize cooperation
- Inspire others
- Deliver performance feedback
- Meet project deliverables
- Manage workload
Emotional Intelligence
- Increase your self-awareness
- Enhance awareness of others
- Manage your emotions
Action Learning
- Identify influence, leadership, cooperation and accountability challenges
- Apply tools, knowledge and skills to challenges
- Create action plans to prepare and respond to challenges
Performance Outcomes
- Create mutually desired outcomes
- Align processes with outcomes
- Manage expectations
MSNM – Level 1 Deep Dive
- Inspire, Influence and Motivate
- Cooperation and Consensus
- Accountability
- Conflict
Alumni of Managing Skills for Non-Managers – Level 1 who want to build on their influence, cooperation, consensus and conflict skills.
This workshop addresses:
- Achievement and Results Oriented
- Client Service
- Communication
- Conflict Resolution
- Dealing With Difficult Situations
- Emotional Intelligence
- Engagement and Motivation
- Impact and Influence
- Interpersonal Relations
- Leadership
- Management Excellence
- Self Confidence and Self Esteem
- Teamwork and Cooperation
- Working with Others
To learn more about core competencies, click here.
Open to all members of the public.
$ 595 plus tax
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