Delegation Competency

Allocating decision-making authority and/or task responsibility to others, as appropriate, in order to maximize the organization’s and individual effectiveness.

Behaviours include:
• Define the task
• Select the individual or team
• Assess ability to do the work and potential training needs
• Explain the reasons behind the delegation and state required results
• Consider resources required
• Agree on deadlines
• Support the process and communicate throughout
• Provide feedback on results

PMC Open Enrollment Workshops addressing this competency:
Active Listening Skills
Assertiveness and Conflict Resolution
Communicating for Results
Dealing with Difficult People
Delegation Skills for the Workplace
Developing Workplace Resilience for Top Performers
Getting Organized and In Control
Leading Hybrid Work Teams
Making the Transition from Co-Worker to Team Leader
Management Skills for Administrative Professionals
Managing for Superior Results I: Fundamentals of Supervision
Managing for Superior Results II: From Manager to Leader
Managing Remote Teams
Managing Skills for Non-Managers – Level 1
Managing Skills for Non-Managers – Level 2
PassionWorks! Use Your Emotions to Succeed at Work
Powerful Coaching Skills: How to Create a High Performing Team
Project Management Skills for Administrative Professionals
Using Positive Influencing Skills in the Workplace
Women’s Transformational Leadership Certificate Program

Our services

Workshops for


PMC’s open enrollment workshops are available to all individuals. Workshops are delivered in-person (in Ottawa) or as a live, instructor-led session online from anywhere.

Workshop dates run throughout the year.

Workshops for

Corporate Teams

PMC delivers standard or customized workshops for a team or work group from your organization. Workshops can be delivered in person at your location, or online at a time that works for you.

All for a surprisingly cost-effective price.



From performance and change management to curriculum design, PMC collaborates with you to develop tailored approaches that meet your specific needs and assists you in bringing them to fruition.

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