Articles and resources
Professional development resources for Canadian workplaces
Find practical guidance on leadership, project management, communication, writing, and workplace effectiveness, with content developed for the realities of Canadian organizations. Topics reflect common challenges such as managing hybrid teams, improving clarity at work, supporting employee well-being, and building capability across roles and departments. Resources are written for professionals, managers, and teams who want clear direction rather than generic advice. Each resource is designed to offer clear guidance, usable techniques, and informed perspectives you can apply right away.
Learn how to use clear communication to reduce workplace conflict, prevent misunderstandings, and avoid emotional escalation.
Learn key negotiation skills you can use at work. Discover how preparation, confidence, clear asks, and effective communication help you negotiate with confidence.
Power in the workplace is neither good nor bad in and of itself; it is neutral until wielded, operating on a continuum from positive to negative. Only once it’s wielded…
Use DISC personality profiles at work to improve communication, collaboration, and team effectiveness with practical, real-world examples.
Arguments aren’t your strong suit. You either bite your tongue in the hopes of avoiding conflict or you lose your grip on your emotions. Neither method seems to be serving…
Learn practical ways to manage your workload by tracking time, planning commitments, setting realistic expectations and taking greater control of your day.
We send 100 billion emails every day. Only one in seven may be important, but each of them lands in somebody’s in-box. The average employee now spends over one-quarter of the…
They may be painfully ruthless at times, but one thing is for certain: Frank and Claire Underwood know how to get what they want. For any readers unfamiliar with this…
I still remember one of the first difficult people I had to deal with on the job – I was only 25 and it was my first “real” job. My…