Client feedback

We feel privileged to have so many satisfied clients – we thank each and every one.

The reviews say it all...

By the numbers:

99.25%

of our attendees would recommend our courses to others.

97%

of our attendees say that the course was valuable to them in their job.

All of our courses are
100% satisfaction guaranteed,

or your money refunded.

Feedback about the "PMC experience"

PMC stands apart from the rest - we make it easy for clients to plan and execute training programs for their employees. From start to finish, PMC clients are appreciative to have a single, bilingual point of contact, so we're with you from start to finish.

“This was a totally hassle-free experience – even with a few glitches on our part thrown in. The evaluations so far have been excellent – what more can you ask for?”
–Patricia B., The College@ESDC

“The pre-training communication was most helpful, allowing us to be fully prepared and ready to go on the morning the training started. Very nice to not have to waste time working through technical issues or addressing individual concerns.”
–Kathy D., Family and Children’s Services of Renfrew County

“[The instructor] was simply amazing! PMC’s staff approach to our requests made it very simple and efficient to get the requested services. Positive experience from A to Z. Thanks!”
–Innovation, Science and Economic Development

“We have had a very positive experience interacting with PMC. Our needs have been well understood at the beginning and we were glad that PMC was able to find the trainers that had the competencies required, but would also fit with our organizational culture.”
–Sarah K., Public Safety Canada

“Working with PMC was easy and their professionalism from start to finish was exceptional!”
–Franca R., Public Prosecution Service of Canada

“We were very last minute but PMC was able to accommodate and they were very flexible when changes happened. Very satisfied with the services we had. The trainer was excellent as well.”
–Annie R., National Research Council

“Overall, it was a good experience working with PMC. They were flexible and open to our suggestions and creating a workshop that specifically met our needs.”
–Ronald McDonald House Charities Canada

“I would like to highlight the Customer Service Manager, Sophie G. Her unconditional professionalism, patience and efficiency is unparalleled (I speak from experience dealing with other organizations)! She was the first contact I had with PMC and the one I coordinated with the most. She is an asset. She anticipates needs and communicates effectively both over the phone and via email. She made for an effortless experience which further inclines me propose PMC as a preferred contender for future training.”
–Audrey J., PIPSC

“We have been a regular customer of PMC for many years and have always found them to be very responsive to our needs. They have an extensive catalogue of off-the-shelf courses that can be customized, and the quality of instructors and content is second to none.”
–Dominique D., Medical Council of Canada

“The Stress Management and Customer Service workshops were great. Feedback from the attendees overwhelmingly chose the CS training as the best…Sophie was great. She went out of her way to make this easy on us. She was very accommodating of our needs and allowed us the flexibility we needed.”
–Keith F., Rebel

PMC workshops receive high marks

Read what our customers are saying about our workshops.

“This is by far the best workshop I’ve attended in my career. All the themes and topics covered were very applicable in real life and very easy to get a grip of. I feel like I am better equipped to be a manager now than I was before the workshop.”
–Michael

Supervisory and management
Making the Transition from Co-Worker to Team Leader
It is seldom easy to assume a position of authority over those who have previously been your colleagues and peers.…
Duration: 6h
Virtual
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In person
Team
/
Open

“I enjoyed every part of the course, but I particularly liked the inbox management and daily mapping topics. They were simple and actionable, and I already feel more organized at work just a couple days after taking the course.”
–Lindsay

Personal effectiveness
Practical Time and Workload Management
Almost everyone encounters overwork and the pressure of time constraints — even the most organized person can sometimes feel overwhelmed…
Duration: 12h
Virtual
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In person
Team
/
Open

“Great Course! Engaging, kept my attention, lots of great information and it was wonderful that the instructor gave us examples of how to use what we have learned in real life situations. Thank you. :)”
–Past participant

Interpersonal and communication skills
Communicating for Results
The ability to communicate effectively at work and in life is perhaps the most critical skill for anyone. Those who…
Duration: 12h
Virtual
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In person
Team
/
Open

“Anyone who has to do any performance measurement/evaluation work or is designing a new program would benefit immensely from this training.”
–David

Government and public service
Performance Measurement and Evaluation
A policy is created; a program designed and then launched. What comes next? First comes short term performance measurement which…
Duration: 12h
Virtual
Team
/
Open

“This was one of the most eye-opening courses I’ve ever taken. I did not expect to learn so much about myself in this course, and I walked away with concrete tools that I can apply in future situations of conflict. 10/10 recommend.”
–Zin

Interpersonal and communication skills
Assertiveness and Conflict Resolution
Conflict is a part of life. But well-managed conflict can produce benefits and positive changes, both in productivity and relationships.…
Duration: 12h
Virtual
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In person
Team
/
Open

“I have taken a lot of training over the past few months on related topics around managing difficult conversations, and this course was the easiest to understand and digest. The conversations were so helpful and applicable to my work. Thank you!”
–Jessica

Interpersonal and communication skills
Dealing with Difficult Behaviours
Almost every organization has people whose personality, behaviour, attitude, work habits or other characteristics present an occasional or frequent challenge…
Duration: 12h
Virtual
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In person
Team
/
Open

“Thank you! This was an incredibly useful workshop for me both personally and professionally.”
–Ghislaine

Personal effectiveness
Improving Your Memory
Your memory helps you to shape your understanding of your present, and your application of your memories helps you to…
Duration: 6h
Virtual
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In person
Team
/
Open

“Awesome course, very happy my supervisor signed me up. I look forward to implementing knowledge gained wherever possible in my current role. It will be beneficial in the future as well, should I move to a different role. Thank you!”
–Past participant

Personal effectiveness
Critical Thinking and Problem Solving for Effective Decision-Making
Mastering critical thinking and problem-solving skills can help you make better decisions or recommendations- an essential competency in today’s knowledge…
Duration: 6h
Virtual
Team
/
Open

“I really appreciated the holistic approach to facilitation: it’s not just about running the session, it also includes everything that comes before it and after it. It’s about the environment and the process.”
–Danielle

Interpersonal and communication skills
Practical Facilitation Skills
If you’ve ever had occasion to facilitation or lead a meeting, you probably understand how challenging it can be. Not…
Duration: 12h
Virtual
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In person
Team
/
Open

“As somebody new to the practice, I’m excited to use what I learned back to my work environment.”
–Breanne

Writing skills
Minute Taking for Better Meetings
Meetings are an important part of the group decision-making process. With today’s flatter, less hierarchical organizations, one week you could…
Duration: 6h
Virtual
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In person
Team
/
Open

“I enjoyed the various activities, especially the final one when we had to make a presentation. I liked how a lot of the lessons learned could be related to something we all experience in our day to day lives.”
–Alex

Interpersonal and communication skills
Effective Oral Briefings
The ability to succinctly brief others is a highly valued competency in today’s fast-paced workplace. This expertise requires the speaker…
Duration: 6h
Virtual
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In person
Team
/
Open

“It was a very thorough course. A lot of great information and templates for us to use.”
–Natasha

Project and event management
Project Management 101
Organizations are constantly developing new products, programs, and services to better serve their clients. They may need to streamline business…
Duration: 12h
Virtual
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In person
Team
/
Open

“I really enjoyed learning new skills that I plan on implementing into both my work life and personal life. It was also so great to be able to collaborate with others in the course and hear about each other’s experiences and ideas and come up with solutions. This course was exactly what I needed and I am so glad that I was recommended it.”
–Setareh

Personal effectiveness
The Outstanding Administrative Assistant
In today’s workplace, the administrative support position is the nerve centre of business, industry and government at all levels. Called…
Duration: 12h
Virtual
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In person
Team
/
Open

“I have written a lot of briefing notes – and my last three positions were largely focused on briefing note-type writing – I still found that I learned a lot from this course.”
–Anna

Writing skills
Writing Effective Briefing Notes
Briefing notes are an essential means for staff to inform, advise, and influence the decision-making process in public and private…
Duration: 12h
Virtual
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In person
Team
/
Open

“This course was excellent! Everyone in a position of leadership will walk away with strategies and tools they can learn and apply immediately.”
–Adrina

Supervisory and management
Managing for Superior Results I: Fundamentals of Supervision
This course introduces new managers and supervisors to the skills needed to lead their teams effectively and in addition to…
Duration: 12h
Virtual
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In person
Team
/
Open

“This course made me think of the quote “The more I learn, the more I realize how much I don’t know.” I will certainly need to pay closer attention to my writing, and you have provided some great tools to do so. Great course! Thank you!”
–Stephanie

Writing skills
Writing in Plain Language
Plain language techniques make your written communications clear — and they help the audience easily understand your intended message. The…
Duration: 6h
Virtual
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In person
Team
/
Open

“I really enjoyed the course. It was presented in clearly structured way that was easy to understand and follow.”
–Past participant

Government and public service
How Ottawa Works
This two-day workshop will provide you with an overview of the structures, processes and players of the Government of Canada…
Duration: 12h
Virtual
Team
/
Open

“This workshop really helps you get to the heart of policy development. Understanding and really drilling down to create a problem statement helps to clarify policy objectives and maintain focus and intent for policies.”
–Past participant

Government and public service
Policy Analysis Toolbox – Part 1
This workshop will provide both policy analysts and subject-matter experts with some effective tools that will help them to formulate…
Duration: 12h
Virtual
Team
/
Open
Productivity software
MS Excel (2016, 2019, 365) – Level 2
During this intermediate one-day Excel program you will learn and practice higher level Excel functionality to further made sense of…
Duration: 6h
Virtual
Team
/
Open

More great feedback!

Check out the video feedback of our live online workshops. Click on the blue arrow to view more videos.

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