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Articles and resources

Professional development resources for Canadian workplaces
Find practical guidance on leadership, project management, communication, writing, and workplace effectiveness, with content developed for the realities of Canadian organizations. Topics reflect common challenges such as managing hybrid teams, improving clarity at work, supporting employee well-being, and building capability across roles and departments. Resources are written for professionals, managers, and teams who want clear direction rather than generic advice. Each resource is designed to offer clear guidance, usable techniques, and informed perspectives you can apply right away.
What is Critical Thinking and Why is it Valuable in the Workplace?
Learn what critical thinking in the workplace is, why it matters, and how applying it can improve problem-solving, leadership, and team communication.
Learn what critical thinking in the workplace is, why it matters, and how applying it can improve problem-solving, leadership, and team communication.
Powerful Change Management Strategies for Individuals and Team Leaders
Emotional Intelligence: Maximizing Your Human Potential in Life and Work
8 Attributes of Strategic Thinkers
Discover the key attributes of strategic thinkers that drive career success. Learn how to think beyond daily tasks & develop big-picture perspective at work.
Attributes of strategic thinkers include long-term focus, systems awareness, and disciplined decision-making. Learn how to strengthen strategic thinking at work.
Manage Your Stress So It Doesn’t Manage You
The Difficult but Necessary Reality of Critical Conversations in the Workplace
Critical conversations are often emotionally charged, and require delicate handling. Learn how to ensure your difficult conversations result in the best possible outcomes.
Effective Communication is the Key for Team Collaboration
Improve team performance with proven strategies for effective communication for team collaboration. Enhance clarity, cooperation, and productivity at work.
Improve team performance with proven strategies for effective communication for team collaboration. Enhance clarity, cooperation, and productivity at work.
5 Strategies for Responding to a Harsh Email Without Ruining Your Career
Struggling with responding to a harsh email at work? Learn 5 effective strategies to stay professional, manage conflict, and craft a thoughtful response.
Struggling with responding to a harsh email at work? Learn 5 effective strategies to stay professional, manage conflict, and craft a thoughtful response.
6 Facilitation Techniques to Solicit Participation in Meetings
When facilitating meetings, do you ever feel like you're talking to yourself? Try these simple strategies to spark engagement and get attendees to participate.
In your next meeting, try these simple facilitation techniques to spark engagement and get attendees to participate.
How to Make Difficult Workplace Behaviours a Little Easier