Managing Skills for Non-Managers - Level 2
201-16
Interpersonal and communication skills
How to Lead People That Don’t Report To You – Action Learning Program
Working with other alumni of the Managing Skills for Non Managers Level 1 program, you will identify and resolve your leadership, influencing, cooperation and accountability challenges. You’ll dive more deeply into the tools you acquired during your MSNM Level 1 program and apply them to resolving your challenges. Your workshop is rounded out with new tools to help you create better relationships and productive results.
At the end of this workshop, you will be able to:
- Lead without formal authority
- Build high performing teams
- Manage emotions
- Minimize conflict
- Maximize cooperation
- Inspire others
- Deliver performance feedback
- Meet project deliverables
- Manage workload
Emotional Intelligence
- Increase your self-awareness
- Enhance awareness of others
- Manage your emotions
Action Learning
- Identify influence, leadership, cooperation and accountability challenges
- Apply tools, knowledge and skills to challenges
- Create action plans to prepare and respond to challenges
Performance Outcomes
- Create mutually desired outcomes
- Align processes with outcomes
- Manage expectations
MSNM – Level 1 Deep Dive
- Inspire, Influence and Motivate
- Cooperation and Consensus
- Accountability
- Conflict
Alumni of Managing Skills for Non-Managers – Level 1 who want to build on their influence, cooperation, consensus and conflict skills.
This workshop addresses:
- Achievement and Results Oriented
- Client Service
- Communication
- Conflict Resolution
- Dealing With Difficult Situations
- Emotional Intelligence
- Engagement and Motivation
- Impact and Influence
- Interpersonal Relations
- Leadership
- Management Excellence
- Self Confidence and Self Esteem
- Teamwork and Cooperation
- Working with Others
To learn more about core competencies, click here.
Open to all members of the public.
$ 595 plus tax
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