About PMC Training
Who We Are
PMC Training provides facilitator-led workplace skills courses for individuals and teams.
Founded in 1982, PMC Training is locally owned in Ottawa and serves clients across Canada and beyond. Our courses are live, focused, and connected to the workplace situations people deal with every day.
Individuals can join our open-enrolment courses live online or in person, and organizations can bring our courses to their teams. We bring the stability of a long-standing training company with the personal attention of a locally owned business.
PMC Training provides facilitator-led workplace skills courses for individuals and teams.
Founded in 1982, PMC Training is locally owned in Ottawa and serves clients across Canada and beyond. Our courses are live, focused, and connected to the workplace situations people deal with every day.
Individuals can join our open-enrolment courses live online or in person, and organizations can bring our courses to their teams. We bring the stability of a long-standing training company with the personal attention of a locally owned business.
What We Believe About Training
Training should connect clearly to the work people are expected to do after the course.
That belief shapes how we design, deliver, and support our courses. We start with the workplace outcome an organization wants to strengthen. Then we work backwards to identify the skills, behaviours, and real work moments that support that outcome.
We call this design standard Built For Next Tuesday .
It’s the test we use to keep every course connected to the work it is meant to improve. You can learn more about Built For Next Tuesday on our Learning Methodology page.
Who We Help
PMC Training works with public sector, private sector, and non-profit organizations. Our clients vary in size, structure, and goals, but they often need the same things from training.
What It’s Like to Work With Us
We are responsive, straightforward, and easy to work with from first contact through registration and delivery.
We ask useful questions so we can recommend the right course, format, or team training option. Then we follow up with clear information you can use to decide, share internally, or move forward.
If we’re not the right fit, we’ll be honest about that too. When we can, we’ll point you toward a better option.
Exceptional!
“Working with PMC was easy and their professionalism from start to finish was exceptional!”
What more can you ask for?
“This was a totally hassle-free experience – even with a few glitches on our part thrown in. The evaluations so far have been excellent – what more can you ask for?”
Great course!
“Great Course! Engaging, kept my attention, lots of great information and it was wonderful that the instructor gave us examples of how to use what we have learned in real life situations. Thank you. :)”
Simply amazing!
“[The instructor] was simply amazing! PMC’s staff approach to our requests made it very simple and efficient to get the requested services. Positive experience from A to Z. Thanks!”
Very positive experience
“We have had a very positive experience interacting with PMC. Our needs have been well understood at the beginning and we were glad that PMC was able to find the trainers that had the competencies required, but would also fit with our organizational culture.”
Most helpful
“The pre-training communication was most helpful, allowing us to be fully prepared and ready to go on the morning the training started. Very nice to not have to waste time working through technical issues or addressing individual concerns.”
We were very last minute
“We were very last minute but PMC was able to accommodate and they were very flexible when changes happened. Very satisfied with the services we had. The trainer was excellent as well.”
So great to collaborate with others
“I really enjoyed learning new skills that I plan on implementing into both my work life and personal life. It was also so great to be able to collaborate with others in the course and hear about each other’s experiences and ideas and come up with solutions. This course was exactly what I needed and I am so glad that I was recommended it.”
An effortless experience
“I would like to highlight the Customer Service Manager, Sophie G. Her unconditional professionalism, patience and efficiency is unparalleled (I speak from experience dealing with other organizations)! She is an asset. She anticipates needs and communicates effectively both over the phone and via email. She made for an effortless experience which further inclines me propose PMC as a preferred contender for future training.”
We have been a regular customer of PMC
“We have been a regular customer of PMC for many years and have always found them to be very responsive to our needs. They have an extensive catalogue of off-the-shelf courses that can be customized, and the quality of instructors and content is second to none.”
The flexibility we needed
“The Stress Management and Customer Service workshops were great. Feedback from the attendees overwhelmingly chose the CS training as the best…Sophie was great. She went out of her way to make this easy on us. She was very accommodating of our needs and allowed us the flexibility we needed.”
The flexibility we needed
“The Stress Management and Customer Service workshops were great. Feedback from the attendees overwhelmingly chose the CS training as the best…Sophie was great. She went out of her way to make this easy on us. She was very accommodating of our needs and allowed us the flexibility we needed.”
One of the most eye-opening course I’ve ever taken
“This was one of the most eye-opening courses I’ve ever taken. I did not expect to learn so much about myself in this course, and I walked away with concrete tools that I can apply in future situations of conflict. 10/10 recommend.”
The People Behind PMC Training
PMC Training is led by David and Terri, a husband-and-wife ownership team who joined the business in 2021. They came to PMC from outside the traditional training industry, but once you meet them, it’s easy to understand why this work fits.
That care you find in a family business is carried through by the PMC team, who coordinate the details, support clients and participants, and help each course run smoothly before, during, and after delivery.
Our facilitators bring strong subject knowledge, real workplace context, and credibility to each course. Their experience means they know how to read the room, guide useful and inclusive discussion, and connect the material to situations participants actually face at work.
What Guides Us
Our values guide how we work with clients, participants, facilitators, suppliers, partners, and each other.
Curiosity
means we ask good questions, stay open to better ways of working, and keep learning from the people and organizations around us.
Inclusiveness
means we aim to create respectful spaces where people feel welcome, heard, and able to contribute.
Engagement
means we show up with care, attention, and follow-through because our work affects other people’s time, trust, and results.
Humour
means we make room for warmth and personality. Work is serious enough. Learning can still feel human.
Curiosity
means we ask good questions, stay open to better ways of working, and keep learning from the people and organizations around us.
Inclusiveness
means we aim to create respectful spaces where people feel welcome, heard, and able to contribute.
Engagement
means we show up with care, attention, and follow-through because our work affects other people’s time, trust, and results.
Humour
means we make room for warmth and personality. Work is serious enough. Learning can still feel human.
Find the Right Course or Team Training Option
Explore upcoming courses, browse course categories, or ask us about team training.
Not sure what fits? Contact us and we will help you find the right option.