Course Catalogue

AI is increasingly shaping how work gets done on teams, often through informal or uneven use, without shared expectations to rely on. When that happens, teams begin developing “shadow standards”: unspoken assumptions about what’s acceptable, what’s smart, and what’s risky. Over time, this can create team-level strain through misaligned quality, uneven behaviour, reduced visibility, and the quiet erosion of professional trust and confidence. This workshop helps people leaders replace that uncertainty with team-level leadership judgment. You will learn how to notice when expectations have become blurred, diagnose whether leadership clarity is actually required, and make consistent, defensible calls using PMC’s LENS decision lens.  Rather than waiting for perfect organizational guidance, you will clarify how existing expectations apply to your team’s AI use. You will draft 2-3 practical team guardrails you can reasonably stand behind as a leader, and you will choose a defensible leadership position for how visible that clarity needs to be right now—whether it should be held, reinforced informally, or supported through a focused conversation. By the end of the session, you will leave with a repeatable method to reduce team-level uncertainty and strengthen trust, fairness, and consistency in how AI is used—without relying on policy work, technical expertise, or escalation.

This workshop is for professionals ready to move beyond curiosity and start using artificial intelligence (AI) more confidently in everyday work. You’ll learn how to write better prompts, avoid common pitfalls like bias and hallucination, and apply AI to tasks like writing, summarizing, and problem-solving. Through real-life scenarios and collaborative practice, you’ll build the skills to integrate AI effectively and ethically. Whether you’re aiming to work more efficiently or support your team more strategically, this session will help you turn AI from an occasional tool into a trusted assistant.

Artificial Intelligence (AI) is everywhere and understanding the basics is the first step to using it confidently. This interactive workshop is designed for professionals who are new to AI and want to build a solid foundation without technical jargon. Through real-world examples, group discussion, and guided exploration, you’ll learn what AI is (and isn’t), how it’s shaping work, and where it’s already showing up in everyday tools. Whether you’re curious or cautious, you’ll leave with a clearer view of what AI can do and how to keep learning safely and effectively.

Artificial Intelligence (AI) tools are advancing faster than many organizations can govern them. Without clear frameworks, teams take risks, policies fall behind, and accountability becomes fragmented. This workshop is for those responsible for shaping how AI is used across departments, systems, or organizations—not just individual teams. You’ll explore key components of AI governance, assess organizational risks, and design a fit-for-purpose approach that balances compliance, ethics, and innovation. By the end of the session, you’ll be equipped to lead high-trust, high-integrity adoption of AI at scale.