Performance Measurement and Evaluation (P237)

How to Measure the Success of a Program

A policy is created, a program designed, and then launched. What comes next? First comes short term performance measurement which seeks to answer questions around efficiency: “What are we doing?” and “What needs improvement?” Then, after a longer period, normally three to five years, it is time for an evaluation to assess effectiveness, which seeks to answer “How did we do?” and “Were we successful?”

Over time, various levels of governments have parceled off performance measurement and evaluation to the back corner of a department, often separating it from the specific programs under review. This introductory workshop seeks to provide policy analysts and program and community managers with a set of generic tools to assess their own programs and make adjustments as the need arises. The goal is increased efficacy, effectiveness, and economy.

This is a two-day workshop in Ottawa.

Space is still available for all course dates listed, unless otherwise noted.

Learning Outcomes

By the end of this seminar, you will be able to:

  • Understand the relationship between program planning and evaluation
  • Understand the difference among audit, performance measurement, and evaluation
  • Design a logic model
  • Develop a generic performance measurement and evaluation framework
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Workshop Topics

Overview of the World of Program Design


How the Government of Canada is Organized

  • Noting the differences among provincial, territorial, and municipal governments

Management and Evaluation Framework

Understanding the Origins of a Program

  • Define the problem that needs to be addressed
  • Identify program objectives
  • Create a logic model

Indicators of Success


Measurement and Reporting

Register for this workshop

Once you register the first attendee, you’ll have the ability to add additional attendees or purchase other workshops

Details Price Qty
Workshop - November 14-15, 2019show details +$1,005.70 (CAD)*  
Workshop - March 10-11, 2020show details +$1,005.70 (CAD)*  

* price includes taxes

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Who Should Attend This Course?

This course is designed for policy analysts, program officers, subject-matter experts, managers and other interested participants.

Does This Course Address Your Competency Development Needs?

This training workshop addresses:

• Analytical Thinking
• Decision Making / Decisiveness
• Planning / Organizing
• Problem Solving
• Project Management
• Research, Analysis and Evaluation
• Risk Management and Assessment