Organizational Knowledge Competency

Organizational Knowledge
Understanding the role of the department and job functions.

Behaviours include:
• Understanding departmental vision, mandate and direction
• Recognizing roles to achieve objectives
• Understanding role of central agencies
• Being familiar with processes and their impact on the Public Service
• Creating partnering opportunities to build networks

PMC Open Enrollment Workshops addressing this competency:
Communicating for Results
How Ottawa Works
Integrated Risk Management
Policy Analysis Toolbox – Part 1
Policy Analysis Toolbox – Part 2

Our training services

For the public:

open training

PMC’s open enrollment workshops are available to all individuals. Workshops are delivered in-person (in Ottawa) or as a live, instructor-led session online from anywhere.

Workshop dates run throughout the year.

For your team:

team training

PMC delivers standard or customized workshops for a team or work group from your organization. Workshops can be delivered in person at your location, or online at a time that works for you. All for a surprisingly cost-effective price.



PMC offers an extensive library of micro-learning and longer video lessons on soft skills, management and software topics accessible through desktop or mobile devices. The content is self-paced, self-directed, with individual topic choices.

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