Improving Employee Engagement through Positive Leadership

By the end of this workshop, you will be able to:

• A better understanding of individual behaviours and sources of motivation
• Five emotional intelligence skills to deal better with stress and conflict
• A better understanding of the sources of employee engagement
• A team engagement strategy
• An individual improvement strategy 

Introduction – The role of a leader 

• Identification of individual challenges or issues

Understanding HOW people do things – The DiSC Behavioural Model 

• Tendencies and Strengths, Resistance to Change
• The Value of Anger

Understanding WHY people do things – 12 Driving Forces 

• Tendencies and Strengths, Resistance to Change

Emotional Intelligence Skills

• Emotional Mirroring and the Value of Anger
• Defining EI, Video and Discussion
• Productivity Strategies
• Leadership case studies, Application to situations

The Engagement Cycle – Keys to employee engagement

• 10 ways to give effective feedback
• 12 engagement questions
• Managing expectations
• An understanding of how to build Trust and Respect
• Application to situations

Becoming more Assertive versus Aggressive or Passive

Conflict and the 5 Step Problem Solving Model

Personal Planning and Summary

Unique Feature

• Insights to Success TM – A personal self-awareness assessment which provides individual behavioral, motivational and emotional intelligence insights. 

There are no prerequisites for this course.

Supervisors, managers and leaders in organizations with employee turnover or disengaged employees. Anyone who wants to create and maintain engaged and committed employees.  You cannot motivate people without a clear understanding of their individual sources of motivation.