Managing Remote Teams – 3 Hour Online Workshop (V203)

Performance Management and Measurement

• Goal Setting – set mutual expectations for behavioural and operational objectives that are grounded in objective measurement practices.
• Project Management – create shared work processes that drive accountability and flexibility into fostering a collaborative high performing work environment.
• Feedback – build skills that create manager to employee and employee to employee feedback loops that create a supportive and constructive feedback environment that drives engagement and continuous improvement.

Delegation

• Self-Directed – build task assignment processes that enhance employees’ ability to produce results with little direction from their manager.
• Accountability – create work processes that drive personal ownership for outcomes.

Communication

• Technology – select and utilize the right forms of technology to facilitate frequent and authentic communication between all team members.
• Dialogue – create a climate of healthy dialogue between all team members that enhances creativity, saves time, drives commitment, builds consensus and minimizes negative conflict.

Team Building

• Building Rapport – utilize activities that create strong interpersonal bonds between team members.
• Passion – use a method that helps team members to create and recognize meaningful progress on the products and services they produce and the processes by which they produce them.
• Culture – create a team that uses strong shared values to stay strong, calm and resilient in the face of change.