Managing and Leading with Emotional Intelligence (P222)
Every day Supervisors and Managers at all levels are challenged to produce results through the effective management of processes and the leadership of others. It is critical to recognize that people bring both their minds and their emotions to work and the reality is that emotions drive performance. The research is clear—leaders who have higher levels of emotional intelligence create positive work environments, generate higher levels of employee engagement, deliver higher performance, manage change better and experience less work-based stress.Emotional Intelligence (EQ) is the single most important leadership competency in the contemporary workplace!This program explores the basic theory and practice of emotional intelligence and quickly moves on to the application of EQ to a wide range of management and leadership issues.This course can be taken as a stand-alone program or it can build on our basic EQ program—Personal Effectiveness Through Emotional Intelligence - EQ1 (P740) and Personal Effectiveness Through Emotional Intelligence – EQ2 (P223).Note: You will receive a “Leadership EQ Competency Framework” assessment document which is suitable for self-assessment and development and/or for soliciting feedback from others. Plus, you will receive a template for a “20-Day EQ Action Plan”.This is a two-day workshop in Ottawa.Space is still available for all course dates listed, unless otherwise noted.
By the end of this seminar, you will:
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Who Should Attend This Course?This program will be of value to managers at all levels who wish to develop their leadership, relational and motivational skills. It explores "emotional intelligence" as a critical management competency and includes elements of self-awareness, theory, action planning and personal application. It presents hard research that validates the relationship between high EQ managers and individual, group and organizational performance.
Does this Course Address your Competency Development Needs?This training workshop addresses:• Change Management and Leadership • Communication • Conflict Resolution • Dealing with Difficult Situations • Emotional Intelligence • Engagement and Motivation • Impact / Influence • Interpersonal Relationships • Leadership • Management Excellence • Problem Solving • Self Confidence / Self Esteem • Teamwork and Cooperation • Working with Others