PUBLIC WORKSHOPS LIST

Business Writing for Impact and Influence (P839)

Proven Techniques for Writing Quickly, Clearly and Concisely

This course will be delivered two ways:

• In person (in classroom) in Ottawa
• Live, instructor-led session online

Please check available dates in the two sections on the right, and click the corresponding REGISTER ONLINE button for your choice.

Would you like to write more effectively? Have you forgotten what you learned in school? Would you like to have a greater impact and influence on your readers? Today’s business environment relies heavily on the written word. Whether you’re answering email, writing a detailed report, or responding to a customer query, your effectiveness will be judged by your ability to write in a clear and concise manner.

Each participant receives a workbook and bibliography of helpful references. Seminar participants are encouraged to participate in writing exercises throughout the day and there is an opportunity for one-on-one consulting to answer specific questions and evaluate personal writing styles.

This is a two-day workshop in Ottawa.

BONUS OPTION: 1-on-1 Coaching Session

Space is still available for all course dates listed, unless otherwise noted.

Learning Outcomes

By the end of this seminar, you will be able to:

  • Communicate in a clear and concise fashion
  • Utilize proven techniques to structure your thoughts
  • Improve your writing skills in a supportive environment
  • Deal more effectively with email messages
  • Learn efficient proofreading techniques
  • Gain confidence in your writing style


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Workshop Topics

Writing as if Your Career Depended on It

  • Understanding reader frustrations
  • Dealing with writer frustrations
  • A tale of two memos
  • 6 steps to dealing with writer’s block

How to Get Started

  • Understanding your audience
  • Defining your purpose
  • Identifying key issues
  • Choosing the right tone

Structuring Correspondence

  • Requesting information
  • Making a routine claim
  • Writing a good news reply
  • Writing bad news messages
  • Writing persuasive messages
  • Drafting the perfect business letter

Additional Topics

  • Writing with impact
  • Email hell
  • Writing for the Web
  • Checklist of misused words and phrases
  • Grammar is important
  • Preparing a formal business report
  • Using positive proactive language
  • 3 proven techniques to improve your writing style
  • The importance of using the active voice
  • Email messages that get results

Register Online

Once you register the first attendee, you’ll have the ability to add additional attendees or purchase other workshops

Details Price Qty
In-Class Workshop - December 13-14, 2023show details +$1,186.50 (CAD)*  

* price includes taxes



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Who Should Attend This Course?

Anyone who is required to present ideas in writing.

Does This Course Address Your Competency Development Needs?

This training workshop addresses:

• Achievement / Results Orientation
• Adaptability / Flexibility
• Analytical Thinking
• Change Management and Leadership
• Client Service
• Communication
• Conflict Resolution
• Creative Thinking
• Dealing with Difficult Situations
• Document Use
• Engagement and Motivation
• Impact and Influence
• Innovation and Initiative
• Interpersonal Relations
• Leadership
• Management Excellence
• Negotiating Techniques
• Planning / Organizing
• Policy Development
• Promotion
• Reading Skills
• Relationship / Network Building
• Risk Management and Assessment
• Self Confidence / Self Esteem
• Strategic Thinking
• Teamwork and Cooperation
• Values and Ethics
• Writing Skills