Business Writing for Impact and Influence
122-16
Business writing
Proven Techniques for Writing Quickly, Clearly and Concisely
Would you like to write more effectively? Have you forgotten what you learned in school? Would you like to have a greater impact and influence on your readers? Today’s business environment relies heavily on the written word. Whether you’re answering email, writing a detailed report, or responding to a customer query, your effectiveness will be judged by your ability to write in a clear and concise manner.
Each participant receives a workbook and bibliography of helpful references. Seminar participants are encouraged to participate in writing exercises throughout the day and there is an opportunity for one-on-one consulting to answer specific questions and evaluate personal writing styles.
- Communicate in a clear and concise fashion
- Utilize proven techniques to structure your thoughts
- Improve your writing skills in a supportive environment
- Deal more effectively with email messages
- Learn efficient proofreading techniques
- Gain confidence in your writing style
Writing as if Your Career Depended on It
- Understanding reader frustrations
- Dealing with writer frustrations
- A tale of two memos
- 6 steps to dealing with writer’s block
How to Get Started
- Understanding your audience
- Defining your purpose
- Identifying key issues
- Choosing the right tone
Structuring Correspondence
- Requesting information
- Making a routine claim
- Writing a good news reply
- Writing bad news messages
- Writing persuasive messages
- Drafting the perfect business letter
Additional Topics
- Writing with impact
- Email hell
- Writing for the Web
- Checklist of misused words and phrases
- Grammar is important
- Preparing a formal business report
- Using positive proactive language
- 3 proven techniques to improve your writing style
- The importance of using the active voice
- Email messages that get results
There are no prerequisites for this course.
Anyone who is required to present ideas in writing.
This workshop addresses:
- Achievement / Results Orientation
- Adaptability / Flexibility
- Analytical Thinking
- Change Management and Leadership
- Client Service
- Communication
- Conflict Resolution
- Creative Thinking
- Dealing with Difficult Situations
- Document Use
- Engagement and Motivation
- Impact and Influence
- Innovation and Initiative
- Interpersonal Relations
- Leadership
- Management Excellence
- Negotiating Techniques
- Planning / Organizing
- Policy Development
- Promotion
- Reading Skills
- Relationship / Network Building
- Risk Management and Assessment
- Self Confidence / Self Esteem
- Strategic Thinking
- Teamwork and Cooperation
- Values and Ethics
- Writing Skills
To learn more about core competencies, click here.
Open to all members of the public.
$ 1050 plus tax
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