Privacy policy
Performance Management Consultants (PMC) is committed to protecting the privacy of its customers and the confidentiality of their personal information.
This Privacy Policy explains how PMC collects, uses, shares, and safeguards personal information in connection with your interactions with PMC Training, including as a website visitor, workshop participant, customer, applicant, or other individual engaging with us.
Use of the PMC Training website is governed by our Terms of Use. Other terms related to registration, payment, cancellation, or attendance are addressed separately.
What is personal information?
The term “personal information” means recorded information about an identifiable individual. Whether information is considered personal information depends on the nature of the information and the context in which it is collected, used, or disclosed.
As a general rule, business contact information used to communicate with an individual in their professional, business, or official capacity is not considered personal information under applicable privacy legislation. However, other information about an individual, even when collected or used in a professional or business context, may still be considered personal information and is handled in accordance with this Privacy Policy.
Examples of information that could be personal information include an individual’s name, address, gender, date of birth, personal email address, personal telephone number, credit card information, purchases, personal opinions, and social media usernames. In certain situations, personal information may also include information about an individual’s device, such as Internet Protocol (IP) addresses, browser information, or browsing data such as PMC Website pages you have visited.
What kind of information we collect
- Your name and contact information, such as your email address, home address and phone number. We may collect this information in various situations, for instance if you contact us with an inquiry, apply for a position with the organization, or otherwise interact with us. We generally collect this information directly from you, but in certain cases we may receive it from third parties.
- Professional or work-related information, such as your role, organization, work experience, or education, where relevant. This information may be collected through workshop registration forms, course participation records, or when you apply to work with PMC.
- Browsing activity or other electronic network activity information, such as IP addresses, pages viewed on our website or language preferences. We generally collect this information when you visit our website using cookies or similar technologies. Cookies are small text files that are saved on your computer or mobile device when you visit a website so that information can be saved between visits, such as the geographic region you are accessing our websites from. Please refer to your browser instructions or help screen to learn more about how to block, delete and manage cookies on your computer or mobile device. We treat this information as personal information where it can identify you as an individual. We use a cookie consent tool to allow you to manage your preferences.
How we use your information
We use your personal information for purposes communicated to you at the time of collection or in your agreement(s) with us, for example to:
- Provide you with the products or services requested, including registering participants for courses and delivering training;
- Process payments and administer billing;
- Communicate with you about workshops, services, or related updates;
- Respond to inquiries or accommodation requests;
- Improve our programs, services, and website;
- Meet regulatory and legal requirements.
How you can access your personal information
The file(s) containing your personal information will be kept at our offices or on our servers or those of our service providers and will be accessible to employees who require it for the purposes of their duties.
Subject to applicable laws, you have the right to request access to your personal information, to understand how it was collected and used, and to request that it be corrected or updated. You may also have the right to request that your personal information be deleted in certain circumstances.
If you wish to exercise your rights or make an inquiry or complaint regarding this Policy, please contact us using the information provided in the PMC Privacy Contact Information section below.
These rights are subject to exceptions. We may take steps to verify your identity before honoring these requests.
PMC Privacy Policy contact information
Performance Management Consultants
858 Bank St #109
Ottawa, ON, Canada K1S 3W3
Attention: Privacy Inquiries
Or by Email
privacy@pmctraining.com
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The date at the bottom of this page indicates when the current version came into effect
Last updated: January 12, 2026