Denise Gleason-Beard

Denise has been a Certified Training Facilitator, Master Trainer and Leadership Coach for the past 20 years. With a hospitality background in Human Resources, Recruitment and Training, she has rolled out a number of brand, corporate, certification, train the trainer, and customer service training initiatives at hotels across Canada. Since leaving the hospitality industry 13+ years ago, Denise has been designing, developing, facilitating and coaching over 45 soft skill (personal/professional development, communications/behaviour, leadership/management/administrative and customer service) courses to the private (corporate/hospitality) and public sectors across Canada. Her educational background includes Bachelor of Arts, English, at St. Mary’s University (Halifax NS), Teachers and Trainers of Adults, Algonquin College (Ottawa ON), and Facilitation Certifications.