Troubleshooting Performance Problems (P261)

How to Identify and Correct Performance Problems in the Workplace

Course dates listed will be delivered as live, instructor-led sessions online. CLICK HERE TO REGISTER for the February session.

Every day, managers, supervisors and consultants compare the current level of performance to the desired level. Then they often apply solutions that they or others have used in the past. There is a better way!

This workshop teaches managers, supervisors and business consultants to use a systematic approach to define a performance gap, set reasonable goals, identify the underlying causes of the problem, select the needed solution(s), implement the desired changes, and measure the results.

This course will provide you with models, tools and hands on practice to drive your organization’s performance and success.

This is a two-day workshop in Ottawa.

Space is still available for all course dates listed, unless otherwise noted.

Learning Outcomes

By the end of this seminar, you will be able to:

  • Identify and analyze performance gaps in the workplace
  • Analyze the gap to determine causes
  • Select and implement solutions to the problem
  • Measure the results

CLICK HERE TO REGISTER for the February session.

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Workshop Topics

Performance Coaching

Writing Business Requirements

Performance Analysis

Trend Analysis

Cause Analysis

Forcefield Analysis

Intervention Selection

Cost Benefit Analysis

Business Cases

Implementing Changes

Managing Change


Register Online

Online registration is currently not available for this workshop. You may still register by phone or email

CLICK HERE TO REGISTER for the February session.

Who Should Attend This Course?

This course is designed for managers, supervisors and business consultants who are interested in optimizing organizational performance and success.

Does This Course Address Your Competency Development Needs?

This training workshop addresses:

• Analytical Thinking
• Change Management and Leadership
• Coaching
• Problem Solving
• Research, Analysis and Evaluation

CLICK HERE TO REGISTER for the February session.