Troubleshooting Performance Problems – 2 Day Online Workshop (PV261)

How to Identify and Correct Performance Problems in the Workplace

All our courses from September to December 2020 will be delivered as live, instructor-led sessions online. To register online please scroll down to the Register Online section.

Every day, managers, supervisors and consultants compare the current level of performance to the desired level. Then they often apply solutions that they or others have used in the past. There is a better way!

This workshop teaches managers, supervisors and business consultants to use a systematic approach to define a performance gap, set reasonable goals, identify the underlying causes of the problem, select the needed solution(s), implement the desired changes, and measure the results.

This course will provide you with models, tools and hands on practice to drive your organization’s performance and success.

This is a two-day virtual live workshop.

Space is still available for all course dates listed, unless otherwise noted.

Learning Outcomes

By the end of this virtual workshop, you will be able to:

  • Identify and analyze performance gaps in the workplace
  • Analyze the gap to determine causes
  • Select and implement solutions to the problem
  • Measure the results

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Workshop Topics

Performance Coaching

Writing Business Requirements

Performance Analysis

Trend Analysis

Cause Analysis

Forcefield Analysis

Intervention Selection

Cost Benefit Analysis

Business Cases

Implementing Changes

Managing Change


Register Online

To begin please select your organization's billing address province from the drop down list. (Note: If you are not with an organization, or you are registering personally, please select your own mailing address province.) If you are from out of Canada, please select ‘Out of Canada’ in the drop down.

Once you register the first attendee, you’ll have the ability to add additional attendees or purchase other workshops.

Details Price Qty
Online Workshop - November 26-27, 2020 [TXON]show details +$1,073.50 (CAD)*  
Online Workshop - November 26-27, 2020 [TXQC]show details +$1,092.22 (CAD)  
Online Workshop - November 26-27, 2020 [TX5%]show details +$997.50 (CAD)  
Online Workshop - November 26-27, 2020 [TX15%]show details +$1,092.50 (CAD)  
Online Workshop - November 26-27, 2020 [TX-NoTax]show details +$950.00 (CAD)  

* price includes taxes

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Who Should Attend This Course?

This course is designed for managers, supervisors and business consultants who are interested in optimizing organizational performance and success.

Does This Course Address Your Competency Development Needs?

This training workshop addresses:

• Analytical Thinking
• Change Management and Leadership
• Coaching
• Problem Solving
• Research, Analysis and Evaluation