Personal Effectiveness Through Emotional Intelligence – EQ2 (P223)

Develop Practical Skills to Increase EQ at Work and Home

This course will be scheduled in the fall of 2022. We will add dates to the website as soon as they become available. For more information please contact Leila at register@pmctraining.com.

This course follows Personal Effectiveness Through Emotional Intelligence – EQ1 (P740). It builds on the theory and self-awareness of this initial program and it focuses on developing the practical skills and behaviours that increase one’s own emotional intelligence—both at work and in personal life. This course provides the opportunity to gain greater knowledge and skills to understand, express and regulate one’s emotions. In addition, participants will develop strategies to manage emotional interactions with others.

Participants engage in a variety of self-reflective exercises, group activities, and discussion to explore and develop higher levels of emotional intelligence in a supportive environment.

Note: Previous participation in Personal Effectiveness Through Emotional Intelligence – EQ1 (P740) is recommended but not mandatory. Class size is limited to 14 persons due to the highly interactive nature of this course.

This is a two-day workshop in Ottawa.

Space is still available for all course dates listed, unless otherwise noted.

Learning Outcomes

By the end of this seminar, you will:

Understand the key components of emotional intelligence
Develop deeper self-awareness and understanding of personal triggers
Identify and practice strategies for greater emotional regulation
Build greater awareness of the emotions of others
Identify and practice strategies for responding to the emotions of others
Understand the connection between personal values and motivations to emotions
Understand the role of emotional intelligence in the workplace, team dynamics and collaboration
Have an “Action Plan” to guide the application of skills learned

Workshop Topics

Introduction

Review key concepts from EQ1
High vs. Low EQ behaviours
Understanding the Role of EQ in the Workplace
Setting EQ growth goals

Insights into Self-Awareness

Self-Assessment
Understand negative cognitive frameworks
Traits that perpetuate anxiety
Emotional Responses vs. Rational Thinking
Emotional Associations and Triggers

Insights into Self-Regulation

Strategies for increasing self-regulation
Skills to reframe and respond to emotional situations
Exercise in positive expression
Build habits for emotional impulse control
Managing self in response to others’ emotions

Insights into Others and Social Awareness

Emotional intelligence and team dynamics
Listening and verifying perceptions
Low / high EQ relationships
Empathy
Learner / Judger mindsets
Improving responses to the emotions of others

Insights into Values and Motivation

The link between values, motivations and emotions
Intrinsic and extrinsic motivation
Staying motivated
Motivating others

Personal Development

Habits of emotionally intelligent people
EQ Action Plan

Who Should Attend This Course?

This course is for anyone seeking to advance their emotional intelligence and build on their foundational skills. Participants who are particularly interested in emotional intelligence for effective teams and workplaces are encouraged as well.

Does This Course Address Your Competency Development Needs?

This training workshop addresses:

• Adaptability / Flexibility
• Analytical Thinking
• Change Management and Leadership
• Client Service
• Communication
• Conflict Resolution
• Decision Making / Decisiveness
• Dealing with Difficult Situations
• Emotional Intelligence
• Engagement and Motivation
• Impact and Influence
• Interpersonal Relations
• Leadership
• Learning Support / Continuous Learning
• Management Excellence
• Negotiating Techniques
• Problem Solving
• Promotion
• Public Speaking / Presenting
• Relationship / Network Building
• Self Confidence / Self Esteem
• Teamwork / Cooperation
• Values and Ethics
• Working with Others