PUBLIC WORKSHOPS LIST

Personal Effectiveness Through Emotional Intelligence – EQ2 (P223)

Develop Practical Skills to Increase EQ at Work and Home

This course is currently being delivered as a live, instructor-led session online. See dates in the online section to the right.

This course follows Personal Effectiveness Through Emotional Intelligence – EQ1 (P740).  It builds on the theory and tools presented in the initial program and dives deeper into developing the practical skills and behaviours that increase one’s own emotional intelligence both at work and in personal life. This course provides the opportunity to gain greater knowledge and skills to understand, express and regulate one’s emotions. In addition participants will develop strategies to manage emotional interactions with others.  Participants engage in a variety of self-reflective exercises, group activities, and discussion to explore  and develop higher levels of emotional intelligence in a supportive environment.

Who should attend this workshop:  This workshop is for anyone seeking to advance their emotional intelligence and build on their foundational skills. Participants that are particularly interested in emotional intelligence for team dynamics and workplaces are encouraged as well.

Notes: Previous participation in Personal Effectiveness Through Emotional Intelligence – EQ1 (P740) is recommended but not mandatory.  Class size is limited to 14 persons due to the highly interactive nature of this course.

This is a two-day workshop in Ottawa.

Space is still available for all course dates listed, unless otherwise noted.

Learning Outcomes

By the end of this workshop, you will be able to:

  • Understand the key components of emotional intelligence
  • Use tools to accurately identify your emotions
  • Develop deeper self-awareness and understanding of personal triggers
  • Identify and practice strategies for greater emotional regulation
  • Build greater awareness of the emotions of others
  • Understand how to overcome negative cognitive frameworks
  • Identify and practice strategies for responding to the emotions of others
  • Understand the connection between personal values and motivation
  • Understand the role of emotional intelligence in the workplace, team dynamics and collaboration
  • Create an “Action Plan” to guide the application of skills learned


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Workshop Topics

Introduction

  • Review key concepts from EQ1
  • Impact of Highly Emotional People
  • Understanding the role of EQ in the workplace
  • EQ in the workplace: collaboration and productivity

Insights into Self-Awareness 

  • Tools for identifying mood and emotions
  • Self-Assessment
  • Strategies for overcoming negative frameworks
  • Traits that perpetuate anxiety
  • Emotional Responses vs. Rational Thinking
  • Emotional Associations and Triggers

Insights into Self-Regulation

  • Strategies for increasing self-regulation
  • Skills to reframe and respond to emotional situations
  • Exercise in positive expression
  • Build habits for emotional impulse control
  • Managing self in response to others’ emotions

Insights into the Emotions of Others and Social Awareness

  • Building empathy
  • Practicing empathy
  • Improving responses to the emotions of others

Insights into Values and Motivation

  • Emotions and team dynamics
  • How values and motivations connect to emotions
  • How to improve emotional intelligence on your team

Personal Development

  • Emotional Intelligence Action Plan

Who Should Attend This Course?

This workshop is for anyone seeking to advance their emotional intelligence and build on their foundational skills. Participants that are particularly interested in emotional intelligence for team dynamics and workplaces are encouraged as well.

Does This Course Address Your Competency Development Needs?

This training workshop addresses:

• Adaptability / Flexibility
• Analytical Thinking
• Change Management and Leadership
• Client Service
• Communication
• Conflict Resolution
• Decision Making / Decisiveness
• Dealing with Difficult Situations
• Emotional Intelligence
• Engagement and Motivation
• Impact and Influence
• Interpersonal Relations
• Leadership
• Learning Support / Continuous Learning
• Management Excellence
• Negotiating Techniques
• Problem Solving
• Promotion
• Public Speaking / Presenting
• Relationship / Network Building
• Self Confidence / Self Esteem
• Teamwork / Cooperation
• Values and Ethics
• Working with Others