ONLINE LEARNING

Personal Effectiveness Through Emotional Intelligence – EQ2 – 2 Day Online Workshop (V217)

Develop Practical Skills to Increase EQ at Work and Home

All our courses from September to December 2020 will be delivered as live, instructor-led sessions online. To register please email us at register@pmctraining.com or phone Leila at 613-234-2020, ext. 18. Because there is a prerequisite, online registration is not available for this course.

Please note: the content covered in this session is the same as the in-person session; however, since the workshop is offered online, the exercises and activities have been modified, resulting in a shorter session.

This virtual live workshop runs over two days, 3 hours each day.

This course follows Personal Effectiveness Through Emotional Intelligence – EQ1 (P740). It builds on the theory and self-awareness of this initial program and it focuses on developing the practical skills and behaviours that increase one’s own emotional intelligence both at work and in personal life.

Through various exercises, diagnostics and activities participants are encouraged to explore and develop higher levels of emotional intelligence in a supportive environment.

Note: Previous participation in Personal Effectiveness Through Emotional Intelligence – EQ1 (P740) is a pre-requisite.  Class size is limited to 14 persons due to the highly interactive nature of this course.

Space is still available for all course dates listed, unless otherwise noted.

Learning Outcomes

By the end of this virtual workshop, you will:

  • Develop skills for self-awareness
  • Be better able to regulate emotional responses
  • Develop your social skills
  • Have better social awareness
  • Better understand your own motivations and needs
  • Have a 20-day “Action Plan” to guide the application of skills learned


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Workshop Topics

Emotional Intelligence Overview

  • Facts
  • Definition
  • Components
  • Key assumptions

Skills to Increase Self-Awareness

  • Diagnostic
  • Small Group: checklist development
  • Overcoming negative self-talk
  • Traits that perpetuate anxiety
  • Maslow diagnostic: “My Needs” level

Skills to Improve Motivation

  • Intrinsic and extrinsic motivation
  • Staying motivated
  • Motivating others
  • Goals

Skills to Improve Self-Regulation

  • Diagnostic
  • Why do we need to be right or get angry?
  • The use of “provisional language”
  • Exercise in positive expression
  • Emotional impulse control

Improving Social Awareness

  • Personality types
  • Group dynamics
  • Verifying perceptions
  • Low / high EQ relationships
  • Small group: “Increasing Empathy”
  • Learner / Judger mindsets

Improving Social Skills

  • Listening
  • Questioning
  • Non-verbal communication
  • Habits of emotionally intelligent people
  • 20-day Action Plan

Register Online

Online registration is currently not available for this workshop. You may still register by phone or email

Who Should Attend This Course?

This course will be of value to those who have attended Personal Effectiveness Through Emotional Intelligence – EQ1 (P740) and who wish to further develop the skills to apply the concepts in their work and personal lives.

Does This Course Address Your Competency Development Needs?

This training workshop addresses:

• Adaptability / Flexibility
• Analytical Thinking
• Change Management and Leadership
• Client Service
• Communication
• Conflict Resolution
• Decision Making / Decisiveness
• Dealing with Difficult Situations
• Emotional Intelligence
• Engagement and Motivation
• Impact and Influence
• Interpersonal Relations
• Leadership
• Learning Support / Continuous Learning
• Management Excellence
• Negotiating Techniques
• Problem Solving
• Promotion
• Public Speaking / Presenting
• Relationship / Network Building
• Self Confidence / Self Esteem
• Teamwork / Cooperation
• Values and Ethics
• Working with Others