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Managing Skills for Non-Managers – Level 2 (P224)

How to Lead People That Don't Report To You - Action Learning Program

Working with other alumni of the Managing Skills for Non-Managers – Level 1 program, you will identify and resolve your leadership, influencing, cooperation and accountability challenges. You’ll dive more deeply into the tools you acquired during your MSNM Level 1 program and apply them to resolving your challenges. Your workshop is rounded out with new tools to help you create better relationships and productive results.

This is a one-day workshop in Ottawa.

Space is still available for all dates listed, unless otherwise noted.

Learning Outcomes

By the end of this seminar, you will be able to:

  • Lead without formal authority
  • Build high performing teams
  • Manage emotions
  • Minimize conflict
  • Maximize cooperation
  • Inspire others
  • Deliver performance feedback
  • Meet project deliverables
  • Manage workload
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Workshop Topics

Emotional Intelligence

  • Increase your self-awareness
  • Enhance awareness of others
  • Manage your emotions

Action Learning

  • Identify influence, leadership, cooperation and accountability challenges
  • Apply tools, knowledge and skills to challenges
  • Create action plans to prepare and respond to challenges

Performance Outcomes

  • Create mutually desired outcomes
  • Align processes with outcomes
  • Manage expectations

MSNM – Level 1 Deep Dive

  • Inspire, Influence and Motivate
  • Cooperation and Consensus
  • Accountability
  • Conflict

Register for this workshop

Once you register the first attendee, you’ll have the ability to add additional attendees or purchase other workshops

Details Price Qty
Workshop - October 30, 2019show details +$525.45 (CAD)*  
Workshop - December 4, 2019show details +$525.45 (CAD)*  

* price includes taxes



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Who Should Attend This Course?

Alumni of MSNM – Level 1 who want to build on their influence, cooperation, consensus and conflict skills.

Does This Course Address Your Competency Development Needs?

This training workshop addresses:

• Achievement / Results Oriented
• Client Service
• Communication
• Conflict Resolution
• Dealing With Difficult Situations
• Emotional Intelligence
• Engagement and Motivation
• Impact / Influence
• Interpersonal Relationships
• Leadership
• Management Excellence
• Self Confidence / Self Esteem
• Teamwork and Cooperation
• Working with Others