Managing Skills for Non-Managers – Level 2 – 1 Day Online Workshop (PV224)

How to Lead People That Don't Report To You - Action Learning Program

This course is currently being delivered as a live, instructor-led session online.

Because there is a prerequisite, online registration is not available for this course. To register please email Or call 613-234-2020, ext. 18.

Working with other alumni of the Managing Skills for Non-Managers – Level 1 program, you will identify and resolve your leadership, influencing, cooperation and accountability challenges. You’ll dive more deeply into the tools you acquired during your MSNM Level 1 program and apply them to resolving your challenges. Your workshop is rounded out with new tools to help you create better relationships and productive results.

Note: Previous participation in Managing Skills for Non-Managers – Level 1 (P856) is a pre-requisite.

This is a one-day virtual live workshop.

Space is still available for all course dates listed, unless otherwise noted.

Learning Outcomes

By the end of this virtual workshop, you will be able to:

  • Lead without formal authority
  • Build high performing teams
  • Manage emotions
  • Minimize conflict
  • Maximize cooperation
  • Inspire others
  • Deliver performance feedback
  • Meet project deliverables
  • Manage workload

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Workshop Topics

Emotional Intelligence

  • Increase your self-awareness
  • Enhance awareness of others
  • Manage your emotions

Action Learning

  • Identify influence, leadership, cooperation and accountability challenges
  • Apply tools, knowledge and skills to challenges
  • Create action plans to prepare and respond to challenges

Performance Outcomes

  • Create mutually desired outcomes
  • Align processes with outcomes
  • Manage expectations

MSNM – Level 1 Deep Dive

  • Inspire, Influence and Motivate
  • Cooperation and Consensus
  • Accountability
  • Conflict

Register Online

Online registration is currently not available for this workshop. You may still register by phone or email

Who Should Attend This Course?

Alumni of MSNM – Level 1 who want to build on their influence, cooperation, consensus and conflict skills.

Does This Course Address Your Competency Development Needs?

This training workshop addresses:

• Achievement / Results Oriented
• Client Service
• Communication
• Conflict Resolution
• Dealing With Difficult Situations
• Emotional Intelligence
• Engagement and Motivation
• Impact / Influence
• Interpersonal Relationships
• Leadership
• Management Excellence
• Self Confidence / Self Esteem
• Teamwork and Cooperation
• Working with Others