Managing Skills for Non-Managers – Level 1 – 1 Day Online Workshop (PV856)

How to Lead People That Don't Report To You

This course will be delivered two ways:

• Live, instructor-led session online
• In person (in classroom) in Ottawa

Please check available dates in the two sections on the right, and click the corresponding REGISTER ONLINE button for your choice.

Learn how to inspire, influence and motivate people to accomplish important goals – when you have no formal direct reporting authority over them. Managing people when they don’t report to you can be tough. How do you deliver feedback? How do you hold people accountable? How do you keep them on track? How do you arrive at consensus? How do you mediate conflict? In this highly interactive and practical workshop, you’ll get the skills and knowledge you need to help work colleagues perform at their best.

Note: there is also a one-day follow-up course, called Managing Skills for Non-Managers – Level 2.

This is a one-day virtual live workshop.

Space is still available for all course dates listed, unless otherwise noted.


Learning Outcomes

By the end of this virtual workshop, you will be able to:

  • Lead without formal authority
  • Build high performing teams
  • Manage emotions
  • Minimize conflict
  • Maximize cooperation
  • Inspire others
  • Deliver performance feedback
  • Meet project deliverables
  • Manage workload


Print Friendly

Workshop Topics

Inspire, Influence and Motivate

  • Create meaningful goals
  • Track and celebrate progress
  • Establish team priorities
  • Use praise

Cooperation and Consensus

  • Establish team member dependencies
  • Encourage dialogue
  • Decision making – command, consult and consensus

Accountability

  • Deliver feedback
  • Establish performance standards
  • Create a climate of self-reflection
  • Use politics

Conflict

  • Stop taking things personally
  • Manage triggers
  • Circle back

Register Online

To begin please select your organization's billing address province from the drop down list. (Note: If you are not with an organization, or you are registering personally, please select your own mailing address province.) If you are from out of Canada, please select ‘Out of Canada’ in the drop down.

Once you register the first attendee, you’ll have the ability to add additional attendees or purchase other workshops.

Details Price Qty
Online Workshop - December 5, 2023 [TXON]show details +$672.35 (CAD)*  
Online Workshop - December 5, 2023 [TXQC]show details +$684.07 (CAD)  
Online Workshop - December 5, 2023 [TX5%]show details +$624.75 (CAD)  
Online Workshop - December 5, 2023 [TX15%]show details +$684.25 (CAD)  
Online Workshop - December 5, 2023 [TX-NoTax]show details +$595.00 (CAD)  

* price includes taxes



Online event registration and ticketing powered by Event Espresso


Who Should Attend This Course?

Anyone whose work requires them to lead people who don’t formally report to them.


Does This Course Address Your Competency Development Needs?

This training workshop addresses:

• Achievement / Results Oriented
• Client Service
• Communication
• Conflict Resolution
• Dealing With Difficult Situations
• Emotional Intelligence
• Engagement and Motivation
• Impact / Influence
• Interpersonal Relationships
• Leadership
• Management Excellence
• Self Confidence / Self Esteem
• Teamwork and Cooperation
• Working with Others