Managing Project Stakeholders (P747)
This course is available for scheduling upon request. Please contact Sophie at 613-234-2020, ext. 21 for more information.
Stakeholders are parties that will be affected by a project’s execution or results. Stakeholders can have their own expectations and objectives and have the potential to strongly influence a project’s outcome in positive or negative directions. Whether obvious or covert these stakeholders’ expectations must be articulated and understood before they can be managed.
This workshop focuses on tools and techniques to discover the project’s stakeholders, identify and clarify their expectations, and develop a plan to manage these expectations.
Attention is paid to stakeholders’ spheres of influence, including their influences on each other. Political, legal, and community influences will be examined along with strategies to mitigate or enhance such influences. Political and legal influences can include existing legislation as well as future trends and directions. Community influences could originate in the geographical, business and social community where the project is occurring, the professional/technical community that is involved in implementing the project and using its results, as well as other interested communities of people.
Case studies are used as learning vehicles to develop an awareness of stakeholder expectations and expectation management plans, and to tie stakeholder requirements to the project’s scope management, procurement management, risk management, and resource management plans.
Recommended pre-requisite: Project Management 101 or equivalent experience.
It is recommended that participants also register for the Managing Project Risks workshop.
This is a one-day workshop in Ottawa.
By the end of this seminar, you will be able to:
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Who Should Attend This Course?
• New project managers or project leads
Does this Course Address your Competency Development Needs?
This training workshop addresses:
• Achievement / Results Orientation