Delegation Skills for the Workplace (P795)

Mastering a Critical Skill for Empowering Others and Achieving Results

This course will be scheduled in early 2024. We will add dates to the website as soon as they become available. For more information please contact us at or call 613-234-2020, ext. 18.

Of all the key competencies for supervisors and managers, two of the most important are learning to manage individual performance on a daily basis and learning to delegate. Both represent difficult learning curves. Without mastering delegation, it is impossible to expand your range of responsibility, to empower others or to grow into your role and responsibilities. For many, it is a difficult transition from being paid for doing it yourself to getting the work done through others. Delegation is a critical skill to assist time-starved supervisors and managers in becoming more effective for themselves, their teams and their organizations.

This course offers a mix of self-awareness, guidance, skills, ideas, tools and methods to master this critical competence.

This is a one-day workshop in Ottawa.

Space is still available for all course dates listed, unless otherwise noted.

Learning Outcomes

By the end of this seminar, you will be able to:

  • Understand the principles, processes and methods of delegation
  • Overcome barriers to delegating
  • Identify appropriate delegation opportunities
  • Understand how to effectively engage and create buy-in when delegating
  • Create a culture of ownership and accountability when delegating
  • Enhance the job satisfaction and development of others
  • Enjoy more time and responsibility because of your mastery of delegation

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Workshop Topics

Understanding Delegation

  • Defining delegation
  • Formal vs informal delegation
  • Barriers to delegating
  • Benefits of successful delegation

Goal Setting

  • Connecting team vision and values to delegated tasks
  • Setting individual and team expectations
  • Understanding the Locke and Latham goal setting method


  • Staying organized
  • Prioritizing tasks
  • Planning properly for success

The Delegation Process

  • What to delegate
  • Who to delegate to
  • How to delegate
  • When to follow-up
  • How to debrief

Support and Coaching

  • Sustaining engagement
  • Providing support: formal / informal feedback

Who Should Attend This Course?

Anyone who needs to master the critical skill of delegation.

Does this Course Address your Competency Development Needs?

This training workshop addresses:

• Achievement / Results Orientation
• Analytical Thinking
• Change Management and Leadership
• Communication
• Decision Making / Decisiveness
• Delegation
• Engagement
• Impact and Influence
• Interpersonal Relations
• Leadership
• Management Excellence
• Planning / Organizing
• Relationship / Network Building
• Teamwork and Cooperation
• Values and Ethics
• Working with Others
• Workload and Time Management