Business Writing for Impact and Influence – 2 Day Online Workshop (PV839)
Proven Techniques for Writing Quickly, Clearly and Concisely
This course will be delivered two ways:
• Live, instructor-led session online • In person (in classroom) in Ottawa
Please check available dates in the two sections on the right, and click the corresponding REGISTER ONLINE button for your choice.
Would you like to write more effectively? Have you forgotten what you learned in school? Would you like to have a greater impact and influence on your readers? Today’s business environment relies heavily on the written word. Whether you’re answering email, writing a detailed report, or responding to a customer query, your effectiveness will be judged by your ability to write in a clear and concise manner.
Each participant receives a workbook and bibliography of helpful references. Seminar participants are encouraged to participate in writing exercises throughout the day and there is an opportunity for one-on-one consulting to answer specific questions and evaluate personal writing styles.
This is a two-day virtual live workshop.
Space is still available for all course dates listed, unless otherwise noted.
Learning Outcomes
By the end of this virtual workshop, you will be able to:
Communicate in a clear and concise fashion
Utilize proven techniques to structure your thoughts
Improve your writing skills in a supportive environment
Deal more effectively with email messages
Learn efficient proofreading techniques
Gain confidence in your writing style
Workshop Topics
Writing as if Your Career Depended on It
Understanding reader frustrations
Dealing with writer frustrations
A tale of two memos
6 steps to dealing with writer’s block
How to Get Started
Understanding your audience
Defining your purpose
Identifying key issues
Choosing the right tone
Structuring Correspondence
Requesting information
Making a routine claim
Writing a good news reply
Writing bad news messages
Writing persuasive messages
Drafting the perfect business letter
Additional Topics
Writing with impact
Email hell
Writing for the Web
Checklist of misused words and phrases
Grammar is important
Preparing a formal business report
Using positive proactive language
3 proven techniques to improve your writing style
The importance of using the active voice
Email messages that get results
Register Online
To begin please select your organization's billing address province from the drop down list.
(Note: If you are not with an organization, or you are registering personally, please select your own mailing
address province.) If you are from out of Canada, please select ‘Out of Canada’ in the drop down.
Once you register the first attendee, you’ll have the ability to add additional attendees or purchase
other workshops.
Sorry, to proceed with online registration you must select your location first. If you are unsure you may still register by phone or email.
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Who Should Attend This Course?
Anyone who is required to present ideas in writing.
Does This Course Address Your Competency Development Needs?
This training workshop addresses:
• Achievement / Results Orientation
• Adaptability / Flexibility
• Analytical Thinking
• Change Management and Leadership
• Client Service
• Communication
• Conflict Resolution
• Creative Thinking
• Dealing with Difficult Situations
• Document Use
• Engagement and Motivation
• Impact and Influence
• Innovation and Initiative
• Interpersonal Relations
• Leadership
• Management Excellence
• Negotiating Techniques
• Planning / Organizing
• Policy Development
• Promotion
• Reading Skills
• Relationship / Network Building
• Risk Management and Assessment
• Self Confidence / Self Esteem
• Strategic Thinking
• Teamwork and Cooperation
• Values and Ethics
• Writing Skills
Online Dates
October 4 - 5, 2023 9:00 am - 4:00 pm - EDT
Location
Course dates listed above will be held live online via Zoom.
