REGISTRATION INFORMATION

 

Instructor-Led Online Courses:

 
Confirmation
A confirmation notice will be sent to the email address provided at time of registration. A reminder notice will also be sent via email closer to your online session date.

Cancellation policy
Because we must make commitments to our faculty and other service providers when we schedule courses, if you must cancel your registration for an instructor-led online course, the following policies apply:

  • If you do not cancel and do not attend (i.e., “no show”), no refund will be given.
  • Cancellations or requests to reschedule must be sent in writing (email is acceptable). They will be accepted at no charge up to 10 days prior to course day.
  • Cancellations received less than 10 days prior to course day will be charged the full registration fee.
  • Participant substitutions, submitted in writing, are accepted any time prior to the start of the course at no charge. (For courses where there is advance prep work, such as online assessments, etc., substitutions must be submitted no less than 10 business days prior to the course.)
  • Performance Management Consultants reserves the right to substitute instructors of similar ability and expertise.
  • In the event that Performance Management Consultants must cancel a course, our liability is limited to the course fee only.

Public Courses (delivered at our downtown locations):

 
Confirmation
Upon receipt of your registration form we will email you a confirmation notice. A reminder notice will also be sent by email two days prior to the course. Simply proceed to the course location on the morning of the workshop and you will be directed to your classroom.

Cancellation Policy
Because we must make commitments to our faculty and to providers for meeting space and food and beverages when we schedule courses, if you must cancel your registration for a course, the following policies apply:

  • If you do not cancel and do not attend (i.e., “no show”), you will be charged the full tuition fee.
  • Cancellations or requests to reschedule must be sent in writing (email is acceptable). They will be accepted at no charge up to two weeks (14 days) prior to course day.
  • Cancellations received less than 14 days prior to course day will be charged the full registration fee.
  • Requests to reschedule to a future date received less than 14 days prior to course day will be charged a rescheduling fee of $75.00 plus HST. The original tuition fee for the course will still apply.
  • All rescheduled registrations must be used within one year of the initial course date. A rescheduled registration for which a fee has been applied is non-refundable.
  • Participant substitutions, submitted in writing, are accepted any time prior to the start of the course at no charge. (For courses where there is advance prep work, such as online assessments, etc., substitutions must be submitted no less than 10 business days prior to the course.)
  • Performance Management Consultants reserves the right to substitute instructors of similar ability and expertise.
  • In the event that Performance Management Consultants must cancel a course, our liability is limited to the course fee only. We will not be liable for travel or lodging expenses. It is our policy to notify registrants of any cancellations as early as possible.

Workshop Times
All sessions start at 9:00 a.m. and end at 4:00 p.m. Morning and afternoon breaks with complimentary snacks and beverages are included in your tuition.

Meeting room temperatures can vary; we suggest you wear layered clothing to ensure your comfort.

Questions to trainers following a completed workshop can be directed to the trainer through Performance Management Consultants at trainers@pmctraining.com.

You will receive an attractive take-home Certificate of Attendance at the end of the program – great for framing or including in your personnel file.

More Information:

 
For further information on any of our programs, please contact us at:
Tel: (613) 234-2020, ext. 21
Fax: (613) 569-1333
Email: info@pmctraining.com.

 

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