Email Communication

5 Strategies to Have More Impact and Credibility

This practical and interactive half-day workshop is designed to raise awareness about what factors go into professional emails.

Through theory and practical exercises, you will learn the importance of taking the time to write a quality email and how to do so. You will also discover how bad emails can affect your credibility, professional relationships, and productivity.

You will learn the importance of writing emails that:

• can be read and understood immediately
• help build and maintain good professional relationships are clear, focused, and well organized for the busy reader
• are free from spelling and grammatical errors, emoticons, abbreviations, and acronyms

This workshop is offered within organizations for groups of 5 people or more.

Course duration: 0.5 day
Course language: English

Program Topics

• How to identify the essentials of powerful emails
• Learn to identify what to avoid in writing and sending emails
• Write subject lines and opening sentences that immediately tell the reader the purpose of the email
• Write messages in plain language; use correct grammar; reflect professional netiquette
• Write a constructive and informative closing

For more information on this workshop, please contact:
Sophie Gouédard
Tel: 613-234-2020, ext. 21

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