Effective Meeting Strategies

Tools and Skills to Design Better Meetings

This one-day workshop strives to provide you with knowledge, skills and tools to design an effective meeting and achieve the results you need to get from that meeting. You will learn methodologies that will engage your meeting participants, and learn to use facilitation techniques and facilitative leadership to improve the quality and success of your meetings.

NOTE: This experiential workshop uses Kolb’s learning cycle. Participants wear two hats: one as the chair and one as the meeting participant. Elements critical to a successful meeting are deconstructed and discussed from the perspective of the chair and the participant.

This workshop is offered within organizations for groups of 5 people or more.

Learning Outcomes
By the end of this seminar, you will be able to:

• Understand the importance of setting the stage
• Understand and use Tuckman’s model of group development to get a group off to a good start
• Strategically create an effective meeting environment
• Understand the principles of group dynamics and the implications for achieving objectives
• Design appropriate and realistic meeting agendas to achieve desired objectives
• Understand how to prevent difficult situations from arising
• Develop approaches which actively engage the participant in their learning
• Recognize the critical role of personal leadership in achieving success in the chairing process
• Recognize sources of miscommunication rather than difficult participants
• Listen deeper
• Use your voice and body language to encourage collaboration and engagement

Workshop Topics

The Role of Chairperson/Facilitator
• Chairing: A Working Definition
• Chair as Guide and Catalyst
• The Chair as Role Model
• Characteristics of a Highly Effective Chair
• Types of Facilitative Leadership Behaviours

Roles and Responsibilities of the Chairperson/Facilitator before the Meeting
• Identify the purpose of the meeting and desired outcomes
• Working with your meeting organizer
• Identification of participants /Number of Participants
• Design of appropriate activities to achieve meeting objectives
• Developing realistic timing to achieve meeting objectives
• Logistics that have an impact on the ability to meet objectives (Creating the Space/Room Layouts)
• Language considerations

Roles and Responsibilities of the Chairperson/Facilitator during the Meeting
• Setting the Stage
• Introductions
• Review of Agenda
• Ground Rules
• Defining the decision making process for common understanding
• Running the Meeting

Group Dynamics
• Tuckman’s Model of Group Development/Implications for the Chairperson
• Understanding Ourselves and Others Better
• Understanding Adult Participants

Effective Interpersonal Communication Skills
• Transactional Analysis
• The Chair as Listener
• The Art of Questioning: Questioning Strategies and Techniques
• Getting to Closure – of a topic, presentation or the day
• Checklist of Tools for the Highly Effective Chair

Who Should Attend This Course?

Subject matter experts, program and product managers or anyone else at any level in the organization who may be called upon to design and/or chair/facilitate a meeting.

For more information on this workshop, please contact:
Sophie Gouédard
Tel: 613-234-2020, ext. 21
Email: sgouedard@pmctraining.com

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