Leadership
Creating a working environment that promotes and encourages team members’ participation to attain common and individual objectives.
Behaviours include:
• Leading by example
• Going beyond
• Positioning self as leader
• Developing compelling vision
PMC Open Enrollment Workshops addressing this competency:
Active Listening Skills
Advanced Business Writing
Advanced Event Planning
Assertiveness and Conflict Resolution
Business Writing for Impact and Influence
Communicating for Results
Creativity and Innovation for the Workplace
Critical Conversations
Critical Thinking and Problem Solving for Effective Decision-Making
Dealing with Difficult Behaviours
Delegation Skills for the Workplace
Effective Meeting and Event Planning
Finding Balance through Mindfulness
Getting Organized and In Control
How Ottawa Works
Integrated Risk Management
Making the Transition from Co-Worker to Team Leader
Management Skills for Administrative Professionals
Managing and Leading with Emotional Intelligence
Managing for Superior Results II: From Manager to Leader
Managing Skills for Non-Managers – Level 1
Managing Skills for Non-Managers – Level 2
Mindfulness and Leadership: A Program for Managers
Personal Effectiveness through Emotional Intelligence – EQ1
Personal Effectiveness through Emotional Intelligence – EQ2
Policy Analysis Toolbox – Part 1
Policy Analysis Toolbox – Part 2
Powerful Coaching Skills: How to Create a High Performing Team
Powerful Negotiation Skills
Practical Facilitation Skills
Project Management 101
Project Management Skills for Administrative Professionals
Skills for Effective Presentations
Strategic Thinking
Techniques for the Occasional Trainer
The Outstanding Administrative Assistant
Using Positive Influencing Skills in the Workplace