Interpersonal Relations
Establishing and maintaining harmonious professional relations by demonstrating respect for and sensitivity to others.
Behaviours include:
• Demonstrating flexibility
• Demonstrating professionalism
• Managing sensitive situations
• Building mutual trust
• Being reliable, consistent and credible
• Recognizing diversity and differences
• Putting in place conditions conducive to respect for all individuals and teams
PMC Open Enrollment Workshops addressing this competency:
Active Listening Skills
Advanced Business Writing
Advanced Event Planning
Assertiveness and Conflict Resolution
Business Writing for Impact and Influence
Communicating for Results
Critical Conversations
Dealing with Difficult Behaviours
Delegation Skills for the Workplace
Effective Meeting and Event Planning
Finding Balance through Mindfulness
Finding Creative Solutions to Workplace Challenges
Increasing Your Self-Confidence
Making the Transition from Co-Worker to Team Leader
Management Skills for Administrative Professionals
Managing and Leading with Emotional Intelligence
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: From Manager to Leader
Managing Skills for Non-Managers – Level 1
Managing Skills for Non-Managers – Level 2
Mindfulness and Leadership: A Program for Managers
Personal Effectiveness through Emotional Intelligence – EQ1
Personal Effectiveness through Emotional Intelligence – EQ2
Powerful Coaching Skills: How to Create a High Performing Team
Powerful Negotiation Skills
Practical Facilitation Skills
Skills for Effective Presentations
Strategic Thinking
Techniques for the Occasional Trainer
The Outstanding Administrative Assistant
Using Positive Influencing Skills in the Workplace
