Delegation
Allocating decision-making authority and/or task responsibility to others, as appropriate, in order to maximize the organization’s and individual effectiveness.
Behaviours include:
• Define the task
• Select the individual or team
• Assess ability to do the work and potential training needs
• Explain the reasons behind the delegation and state required results
• Consider resources required
• Agree on deadlines
• Support the process and communicate throughout
• Provide feedback on results
PMC Open Enrollment Workshops addressing this competency:
Active Listening Skills
Assertiveness and Conflict Resolution
Communicating for Results
Conducting Effective Performance Appraisals
Dealing with Difficult People
Delegation Skills for the Workplace
Getting Organized and In Control
Making the Transition from Co-Worker to Team Leader
Management Skills for Administrative Professionals
Managing and Leading with Emotional Intelligence
Managing for Superior Results I: Fundamentals of Supervision
Managing for Superior Results II: From Manager to Leader
Managing Remote Teams
Managing Skills for Non-Managers – Level 1
Managing Skills for Non-Managers – Level 2
Powerful Coaching Skills: How to Create a High Performing Team
Project Management Skills for Administrative Professionals
Skills for Effective Mentoring
Using Positive Influencing Skills in the Workplace
Working and Communicating as Part of a Team