Analytical Thinking
Using a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.
Behaviours include:
• Recognizing fundamental elements of a situation
• Clarifying the situation
• Examining the facts and making assumptions
• Evaluating, interpreting and integrating
PMC Open Enrollment Workshops addressing this competency:
Active Listening Skills
Advanced Business Writing
Advanced Event Planning
Advanced Minute Taking for Better Meetings
Assertiveness and Conflict Resolution
Business Writing for Impact and Influence
Communicating for Results
Critical Conversations
Critical Thinking and Problem Solving for Effective Decision-Making
Dealing with Difficult Behaviours
Delegation Skills for the Workplace
Effective Meeting and Event Planning
Financial Planning for Retirement
Finding Balance through Mindfulness
Getting Organized and In Control
How Ottawa Works
Improving Your Memory
Integrated Risk Management
Life Planning for Retirement
Making the Transition from Co-Worker to Team Leader
Management Skills for Administrative Professionals
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: From Manager to Leader
Mindfulness and Leadership: A Program for Managers
Minute Taking for Better Meetings
Performance Measurement and Evaluation
Personal Effectiveness Through Emotional Intelligence – EQ1
Personal Effectiveness through Emotional Intelligence – EQ2
Policy Analysis Toolbox – Part 1
Policy Analysis Toolbox – Part 2
Powerful Coaching Skills: How to Create a High Performing Team
Powerful Negotiation Skills
Practical Facilitation Skills
Practical Time and Workload Management
Project Management 101
Project Management Skills for Administrative Professionals
Report Writing
Skills for Effective Presentations
Strategic Thinking
Stress Management Skills
Techniques for the Occasional Trainer
The Outstanding Administrative Assistant
Writing Effective Briefing Notes
Writing in Plain Language
