Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # PMC Training: Instructor-led business skills training for working professionals and teams across Canada, delivered virtually or in person. ## Sitemaps [XML Sitemap](https://pmctraining.com/sitemap_index.xml): Includes all crawlable and indexable pages. ## Posts - [What should be included in a presentation?](https://pmctraining.com/articles-and-resources/what-should-be-included-in-a-presentation/): Presentation skills training starts with deciding what your audience actually needs. Learn how to cut excess detail and build a clearer workplace presentation. - [Negotiation Skills Training to Improve Performance in Everyday Workplace Decisions](https://pmctraining.com/articles-and-resources/negotiation-skills-training-everyday-workplace/): Negotiating requests, pushback, scope changes, and shifting priorities at work? Our negotiation skills training is built for next-day outcomes, not just learning. - [Critical Thinking in the Workplace: How It Differs Between Team Members and Managers](https://pmctraining.com/articles-and-resources/critical-thinking-in-the-workplace-team-members-managers/): See how critical thinking in the workplace differs between team members and managers, and why understanding both perspectives can lead to better decisions. - [Preventing Scope Creep with Workplace Negotiation](https://pmctraining.com/articles-and-resources/preventing-scope-creep-with-workplace-negotiation/): Scope creep starts with small yeses and unclear trade-offs. Learn how workplace negotiation protects timelines, workload, and stakeholder trust. - [Workplace Communication Styles: Why Your Message Isn’t Getting Through](https://pmctraining.com/articles-and-resources/workplace-communication-styles/): Different workplace communication styles can slow teamwork and create rework. Learn how to adapt your message and reduce miscommunication on your team. - [Setting Boundaries at Work When You Feel You Can’t Say No](https://pmctraining.com/articles-and-resources/setting-boundaries-at-work-when-you-cant-say-no/): Setting boundaries at work with your manager doesn’t mean saying no. Learn how to negotiate timing, scope, and priorities without damaging the relationship. - [How to Write for Busy Readers](https://pmctraining.com/articles-and-resources/how-to-write-for-busy-readers/): Learn how to write for busy readers using plain language, clear headings, strong topic sentences, and simple structure so your message is easier to understand and act on. - [Plain Language Writing: How to Be Clear Without Sounding Unprofessional](https://pmctraining.com/articles-and-resources/plain-language-writing-clear-not-unprofessional/): Plain language writing helps you say more with less. Learn how to write clearly, sound professional, and make your work easier to understand. - [Assumptions in Decision Making: How to Know What You Don’t Know](https://pmctraining.com/articles-and-resources/assumptions-in-decision-making/): Assumptions in decision making are often invisible until it's too late. Here's how to surface and challenge them before your plans go sideways. - [Decision Quality vs. Outcome Quality: The Decision-Making Mistake That Costs Teams the Most](https://pmctraining.com/articles-and-resources/decision-quality-vs-outcome-quality/): Most teams judge decision-making by what happened, not how they reasoned. Learn why decision quality matters more than outcomes and how to evaluate it properly. - [How to Handle Coworkers Who Monopolize Meetings](https://pmctraining.com/articles-and-resources/how-to-handle-coworkers-who-monopolize-meetings/): Practical strategies for when coworkers monopolize meetings. What to say in the moment, when to address it directly, and what to do when that feels too risky. - [How to Deal with Difficult Coworkers (Without Authority or Making It Worse)](https://pmctraining.com/articles-and-resources/how-to-deal-with-difficult-coworkers/): Learn how to deal with difficult coworkers when you have no authority, using clear, behaviour-focused strategies that protect working relationships. - [Managing Emotions at Work When Others Don’t](https://pmctraining.com/articles-and-resources/managing-emotions-at-work-when-others-dont/): Learn how managing emotions at work helps you stay effective when coworkers or managers bring stress and reactivity into everyday work. - [How Emotions Affect Decision-Making at Work](https://pmctraining.com/articles-and-resources/how-emotions-affect-decision-making-at-work/): Learn how emotions affect decision-making at work, why stress distorts judgment, & what professionals can do to make clearer decisions under pressure. - [The Most In-Demand Skills in 2026: A Practical Guide for Canadian Professionals](https://pmctraining.com/articles-and-resources/in-demand-skills-canada/): Discover which in-demand skills Canadian employers expect in 2026 and gain clear, practical guidance to focus your training & development with confidence. - [The Insidious Nature of Stress: Building Resilience in the Workplace for High Performance](https://pmctraining.com/articles-and-resources/the-insidious-nature-of-stress-building-resilience-in-the-workplace-for-high-performance/): Explore how resilience in the workplace strengthens mental health and boosts performance to build adaptable, high-performing teams. - [Resilience Fatigue and the Cost of Staying Positive](https://pmctraining.com/articles-and-resources/resilience-fatigue-and-the-cost-of-staying-positive/): Understand resilience fatigue and how constant positivity drains energy. Learn to set boundaries and build authentic, sustainable strength at work. - [Trust is the Real Change Management Strategy](https://pmctraining.com/articles-and-resources/trust-is-the-real-change-management-strategy/): Explore what your change management strategy reveals about trust and transparency in the workplace and how to build confidence during uncertain times. - [Change Management in the Workplace: Finding Stability in Uncertain Times](https://pmctraining.com/articles-and-resources/change-management-in-the-workplace-finding-stability-in-uncertain-times/): Discover practical strategies for change management in the workplace. Build trust, resilience, and clarity in times of uncertainty. - [Leadership Development: Influence Over Authority](https://pmctraining.com/articles-and-resources/leadership-development-influence-over-authority/): Influence over authority is redefining modern leadership. Discover how earning trust and credibility drives stronger commitment and better results at work. - [4 Dynamics That Make or Break Modern Teams](https://pmctraining.com/articles-and-resources/4-dynamics-that-make-or-break-modern-teams/): Discover four key insights shaping modern team dynamics, collaboration, and communication with proven strategies and training in Canada. - [Why Does My Team Avoid Technology?](https://pmctraining.com/articles-and-resources/why-does-my-team-avoid-technology/): Digital confidence at work is about trust, safety, and subtle leadership cues. Learn what leaders can do differently to build adoption. - [Digital Skills In Canada in 2025](https://pmctraining.com/articles-and-resources/digital-skills-in-canada-today/): Explore three essential lenses on digital confidence: what it includes, how to assess it, and which skills matter most in Canadian workplaces. - [Don’t Let AI Write These 3 Things for You](https://pmctraining.com/articles-and-resources/dont-let-ai-write-these-3-things-for-you/): When used without intention, AI tools strip writing of thoughtfulness, ownership, and trust. Explore the cost of letting automation replace real communication. - [Understanding Writing Skills in 2025](https://pmctraining.com/articles-and-resources/understanding-writing-skills-today/): Explore five key insights shaping how Canadian professionals are improving their writing skills through practical strategies, resources, and training. - [Project Management in the Age of AI: Automate the Task, Not the Thinking](https://pmctraining.com/articles-and-resources/project-management-in-the-age-of-ai-automate-the-task-not-the-thinking/): As AI in project management grows, the challenge is how to balance automation with human insight. Learn why project managers are drawing the line with intention. - [Understanding Project Management in 2026](https://pmctraining.com/articles-and-resources/understanding-project-management-today/): Explore key insights shaping how Canadians are navigating project management in 2025 with practical strategies, curated resources, and training that can help. - [The Leadership Gap That’s Quietly Undermining Well-Being](https://pmctraining.com/articles-and-resources/the-leadership-gap-thats-quietly-undermining-well-being/): Even the best wellness programs fall flat when trust is missing. Here's why managerial support is the quiet cornerstone of employee well-being in Canada and how leaders can close the gap. - [The Dimensions of Well-Being at Work](https://pmctraining.com/articles-and-resources/the-dimensions-of-well-being-at-work/): Well-being at work is no longer optional, it’s foundational. It impact employee engagement, resilience, and performance. But what exactly is well-being? - [Management & Leadership: Skills That Shape Teams and Drive Growth](https://pmctraining.com/articles-and-resources/management-leadership-skills-that-shape-teams-and-drive-growth/): Discover essential management and leadership skills to enhance team performance and drive growth. This guide offers actionable insights for leaders at all levels. - [Focus on Building Relationships](https://pmctraining.com/articles-and-resources/building-relationships/): Discover how building relationships at work drives trust, collaboration, and influence. Learn how to build meaningful connections at work and beyond. - [Focus on Interpersonal & Communication Skills](https://pmctraining.com/articles-and-resources/interpersonal-and-communication-skills/): Interpersonal and communication skills are the foundation of strong relationships, whether in the workplace or everyday life. They help you connect with others, convey ideas clearly, and build trust—critical for personal and professional success. In this edition of the Growth Collective Resource Hub, we’ll explore why these skills matter, common misconceptions, and simple ways to improve them. - [Navigating the Challenges of Remote Work](https://pmctraining.com/articles-and-resources/navigating-the-challenges-of-remote-work/): Navigate remote work challenges with strategies for effective communication, streamlined workflow, and maintaining team connections. - [6 Ways to Kick Procrastination to the Curb](https://pmctraining.com/articles-and-resources/6-ways-to-kick-procrastination-to-the-curb/): “It can wait one more day.” - [4 Unique Strategies to Squeeze More Time Out of Your Day](https://pmctraining.com/articles-and-resources/4-unique-strategies-to-squeeze-more-time-out-of-your-day/): Improve time management at work with four practical strategies to reduce distractions, manage email and meetings, and avoid perfectionism. - [4 Ways To Have More Effective Meetings](https://pmctraining.com/articles-and-resources/4-ways-to-have-more-effective-meetings/): Learn four practical ways to run more effective meetings, from clarifying the purpose and building a realistic agenda to inviting the right people. - [Dealing with the Psychological and Social Implications of Returning to the Office](https://pmctraining.com/articles-and-resources/dealing-with-the-psychological-and-social-implications-of-returning-to-the-office/): Returning to the office can create anxiety, friction and new workplace challenges. Learn practical ways to support employees through the transition. - [What Happens to Your Competence When You Shortchange Sleep (and What to Do Instead)](https://pmctraining.com/articles-and-resources/what-happens-to-your-competence-when-you-shortchange-sleep-and-what-to-do-instead/): You want to get that report written, emails responded to and documents read. So you stay up a few extra hours or set the alarm to get up earlier. The rationale is that with more time awake, more will get done. - [Stress Management in 3 Simple Steps](https://pmctraining.com/articles-and-resources/stress-management-in-3-simple-steps/): There’s no stress management quick fix that works for everyone, 100% of the time. But there is a lot more you can do to manage stress than just meditate or light a candle. While those activities can be helpful and they can support your overall stress management strategy, for most people, they aren’t enough on their own. - [The Importance of Maintaining and Developing Your Core Competencies](https://pmctraining.com/articles-and-resources/the-importance-of-maintaining-and-developing-your-core-competencies/): Every person has a unique set of skills they bring with them to their place of employment. Whether it’s a natural ability such as being comfortable communicating in front of a group, or trained abilities such as computer and digital technology skills, these traits (referred to as competencies) represent the value you can bring to your job. - [What is Critical Thinking and Why is it Valuable in the Workplace?](https://pmctraining.com/articles-and-resources/what-is-critical-thinking-and-why-is-it-valuable-in-the-workplace/): Learn what critical thinking in the workplace is, why it matters, and how applying it can improve problem-solving, leadership, and team communication. - [Powerful Change Management Strategies for Individuals and Team Leaders](https://pmctraining.com/articles-and-resources/powerful-change-management-strategies-for-individuals-and-team-leaders/): Human beings, by our very nature, don’t like change. That’s problematic when you understand that change is a constant. It happens all the time in our personal and professional lives, and often, there’s not a lot we can do about it. Some of us generally handle change better than others, but depending on the circumstances, every one of us will resist change at some point. Whether it’s in your control or not, how can you learn to manage change better and help your team get through it as efficiently and painlessly as possible? - [Emotional Intelligence: Maximizing Your Human Potential in Life and Work](https://pmctraining.com/articles-and-resources/emotional-intelligence-maximizing-your-human-potential-in-life-and-work/): We live in a demanding and fast-changing world where we are expected to work at the speed of technology and where constant adaptation can create physical, emotional and intellectual exhaustion. Our life experience and our genetic pre-disposition can contribute to how we respond to the many demands and expectations but, thankfully, we are highly adaptive creatures who can be self-directing and who can become our best selves. We can develop the attitudes, skills and behaviours that maximize our human potential and which can enrich our own lives and the lives of others. - [8 Attributes of Strategic Thinkers](https://pmctraining.com/articles-and-resources/attributes-of-strategic-thinkers/): Attributes of strategic thinkers include long-term focus, systems awareness, and disciplined decision-making. Learn how to strengthen strategic thinking at work. - [Manage Your Stress So It Doesn’t Manage You](https://pmctraining.com/articles-and-resources/manage-your-stress-so-it-doesnt-manage-you/): What are the three most important things to know about stress? - [The Difficult but Necessary Reality of Critical Conversations in the Workplace](https://pmctraining.com/articles-and-resources/the-difficult-but-necessary-reality-of-critical-conversations-in-the-workplace/): In most workplaces, day-to-day communications are generally positive and collaborative. When speaking to a colleague or a superior, most of what we say at work is on the neutral-to-nice spectrum. But sometimes, a difficult subject needs to be addressed, and a critical conversation needs to be had. - [Effective Communication is the Key for Team Collaboration](https://pmctraining.com/articles-and-resources/effective-communication-is-the-key-for-team-collaboration/): Improve team performance with proven strategies for effective communication for team collaboration. Enhance clarity, cooperation, and productivity at work. - [5 Strategies for Responding to a Harsh Email Without Ruining Your Career](https://pmctraining.com/articles-and-resources/5-strategies-for-responding-to-a-harsh-email-without-ruining-your-career/): Struggling with responding to a harsh email at work? Learn 5 effective strategies to stay professional, manage conflict, and craft a thoughtful response. - [6 Facilitation Techniques to Solicit Participation in Meetings](https://pmctraining.com/articles-and-resources/6-facilitation-techniques-to-solicit-participation-in-meetings/): In your next meeting, try these simple facilitation techniques to spark engagement and get attendees to participate. - [How to Make Difficult Workplace Behaviours a Little Easier](https://pmctraining.com/articles-and-resources/how-to-make-difficult-workplace-behaviours-a-little-easier/): Every workplace is composed of a diverse array of people, and the personalities and preferences that accompany them. For the most part, this is great — with a plethora of perspectives comes a unique mix of strengths that can be combined and honed to make for an effective, efficient team. ## Pages - [Learning Methodology](https://pmctraining.com/learning-methodology/): Explore PMC Training’s learning methodology, designed to connect course learning to workplace moments, behaviours, capability, and performance outcomes. - [Why Choose PMC Training](https://pmctraining.com/why-choose-pmc/): See how PMC Training connects courses to real workplace use through practical design, live facilitation, flexible delivery, and support from a provider founded in 1982. - [About PMC Training](https://pmctraining.com/about-us/): PMC Training provides live workplace skills courses built around the real situations people face at work, so learning is easier to use, support, and see in action. - [Home](https://pmctraining.com/): Built For Next Tuesday means we start with the challenges people face on the job, then build the training around what they need to do in those moments. That makes the learning easier for people to use, easier for managers to support, and easier for organizations to see in action. - [Ontario Job Grant](https://pmctraining.com/ontario-job-grant/): Save up to 83% on employee training costs with the Ontario Job Grant - [Training Vouchers](https://pmctraining.com/vouchers/): PMC Training Vouchers allow organizations to pre-purchase training days to use in our publicly scheduled open enrollment courses. - [Government of Canada Training Provider](https://pmctraining.com/government-of-canada-training-provider/): As a top-rated Government of Canada training provider, PMC Training has delivered professional development courses to Canadian federal employees since 1982. Our courses support public servants at every level, from new team members to senior leaders responsible for large and complex portfolios. - [Professional Development Webinars](https://pmctraining.com/professional-development-webinars/): Learning is about more than professional growth here at PMC Training. It’s about creating positive change in our workplaces, our communities, and the world around us. That’s why our professional development webinars don’t just teach valuable skills, they help support charities and non-profits in carrying out their mission. - [In-person workshops – Logistics](https://pmctraining.com/in-person-workshops-logistics/): Our in-person workshops take place at: - [Virtual workshops – Logistics](https://pmctraining.com/virtual-workshops-logistics/): Before you start, it is important to understand that joining a web conferencing meeting, regardless of which software you are using, should be done directly, and not through remote access to another computer. This creates a significant lag and causes major disruptions in both audio and video. - [Calendar](https://pmctraining.com/calendar/) - [Instructor-Led Workshops](https://pmctraining.com/instructor-led-workshops/): PMC’s open enrollment workshops are accessible to everyone. - [Indigenous services](https://pmctraining.com/indigenous-services/): To find out more, visit PMC Renewal at pmcrenewal.com. - [Accessibility](https://pmctraining.com/accessibility/): PMC Training is committed to excellence in serving all customers, including people with disabilities. - [Contact us](https://pmctraining.com/contact-pmc/): From the moment you register to the time you return to work after a workshop, we strive to provide you with the highest level of support possible. We are genuinely committed to assisting you and your organization to meet your performance and productivity objectives. - [Continuing education credits](https://pmctraining.com/continuing-education-credits/): Within the domain of continuing education, professional continuing education is a specific learning activity. Licensing bodies in a number of fields (such as legal or accounting) impose continuing education requirements on members who hold licenses to continue practicing a particular profession. These requirements are intended to encourage professionals to expand their foundations of knowledge and stay up-to-date on new developments. - [Certificate program](https://pmctraining.com/certificate-program/): Deepen your knowledge and earn professional recognition back on the job with these educational certificate programs. Benefits of achieving a certificate include: - [Articles and resources](https://pmctraining.com/articles-and-resources/) - [FAQ](https://pmctraining.com/faq/) - [Client Feedback](https://pmctraining.com/client-feedback/) - [Consulting and coaching](https://pmctraining.com/consulting-coaching/) - [Develop Your Core Competencies](https://pmctraining.com/develop-your-core-competencies/) - [Terms of Use](https://pmctraining.com/terms-of-use/): Welcome to pmctraining.com (the “Website”). The Website is owned and operated by Phoenix PMC Inc., doing business as Performance Management Consultants, through its PMC Training division (“PMC Training,” “we,” “us,” or “our”). - [In-Demand Skills Self-Assessment](https://pmctraining.com/in-demand-skills-self-assessment/): A quick self-assessment to help you identify your strengths, clarify development priorities, and plan your professional growth. - [Registration and cancellation policy](https://pmctraining.com/registration-cancellation-policy/): This Registration and Cancellation Policy outlines the terms related to registration, payment, cancellations, attendance, and completion for PMC Training Open Enrollment workshops. - [PMC Training Newsletter](https://pmctraining.com/training-newsletter/): Our "Growth Collective" training newsletter is made for Canadian professionals who want steady, useful guidance without extra noise. If you’re building your skills or supporting a team, this gives you a quick way to stay current. The name reflects our belief that meaningful professional growth happens through shared learning, practical insight, and continuous development over time. - [Faculty](https://pmctraining.com/faculty/) - [Thank you](https://pmctraining.com/vouchers/thank-you/): Thank you for your interest in our training vouchers. We'll respond as soon as possible. A copy of your submission has been sent to your email address. If you don't see it within 10 minutes, please check your spam folder. - [Built For Next Tuesday](https://pmctraining.com/built-for-next-tuesday/): Built for Next Tuesday is PMC Training’s approach to designing courses that connect learning to workplace moments, visible behaviours, and performance outcomes. ## Workshops - [Assertive Communication at Work](https://pmctraining.com/training/assertive-communication-at-work/) - [Presentation Skills from Planning to Delivery](https://pmctraining.com/training/presentation-skills-from-planning-to-delivery/) - [Presentations That Influence Decisions](https://pmctraining.com/training/presentations-that-influence-decisions/) - [Leading Without Full Control](https://pmctraining.com/training/leading-without-full-control/) - [Difficult Behaviours That Disrupt Work](https://pmctraining.com/training/difficult-behaviours-that-disrupt-work/): Every workplace has behaviour that wears on people. Only some of it slows work down: meetings where people stop speaking up, handoffs that get missed, decisions that stall while a team silently works around one person. Most advice on how to deal with difficult people at work moves straight to what to say. This workshop starts a step earlier, with judgment: which work standard is being strained, what the pattern is costing, and whether this is yours to name, to raise, or to pause on. - [Everyday Workplace Negotiations](https://pmctraining.com/training/everyday-workplace-negotiations/) - [Managing for Non-Managers](https://pmctraining.com/training/managing-for-non-managers/): Stop work from stalling when you depend on people you do not formally manage. - [Coaching Skills for Managers](https://pmctraining.com/training/coaching-skills-for-managers/) - [The 3-Zone Manager](https://pmctraining.com/training/the-3-zone-manager/) - [The Steady Manager](https://pmctraining.com/training/the-steady-manager/) - [Workday Effectiveness: Time Management and Control](https://pmctraining.com/training/workday-effectiveness-time-management-and-control/) - [Policy Fundamentals​: Orientation and Participation](https://pmctraining.com/training/policy-fundamentals-orientation-and-participation/) - [Calibrating Policy Analysis](https://pmctraining.com/training/calibrating-policy-analysis/) - [Microsoft Outlook: Managing Email, Time, and Workload](https://pmctraining.com/training/microsoft-outlook-managing-email-time-and-workload/) - [Microsoft OneDrive](https://pmctraining.com/training/microsoft-onedrive/) - [Microsoft 365 Collaboration Fundamentals](https://pmctraining.com/training/microsoft-365-collaboration-fundamentals/) - [Creating Accessible Documents with Word & PowerPoint](https://pmctraining.com/training/creating-accessible-documents-with-word-powerpoint/): Reduce barriers so more people can read, navigate, and use the files you share - [Artificial Intelligence (AI) for People Leaders](https://pmctraining.com/training/artificial-intelligence-ai-for-people-leaders/) - [Artificial Intelligence (AI) in Action: From Knowing to Doing](https://pmctraining.com/training/artificial-intelligence-ai-in-action-from-knowing-to-doing/) - [Introduction to Artificial Intelligence (AI)](https://pmctraining.com/training/introduction-to-artificial-intelligence-ai/) - [Microsoft Planner: Organize Work, Projects and Teams](https://pmctraining.com/training/microsoft-planner-organize-work-projects-and-teams/) - [Effective Negotiating Strategies](https://pmctraining.com/training/effective-negotiating-strategies/) - [Fundamentals of Selling](https://pmctraining.com/training/fundamentals-of-selling/) - [Professional Sales Management](https://pmctraining.com/training/professional-sales-management/) - [Strategic Account Management](https://pmctraining.com/training/strategic-account-management/) - [Mastering Microsoft Teams](https://pmctraining.com/training/mastering-microsoft-teams/) - [Inclusive and Accessible Writing](https://pmctraining.com/training/inclusive-and-accessible-writing/) - [Leading Hybrid Work Teams](https://pmctraining.com/training/leading-hybrid-work-teams/): How to Create High Performing Hybrid Teams - [DiSC and Culture Change for Teams and Leaders](https://pmctraining.com/training/disc-and-culture-change-for-teams-and-leaders/) - [Strategic Thinking](https://pmctraining.com/training/strategic-thinking/) - [Strategic Planning](https://pmctraining.com/training/strategic-planning/) - [Succession Planning](https://pmctraining.com/training/succession-planning/) - [Teambuilding](https://pmctraining.com/training/teambuilding/) - [Techniques for the Occasional Trainer](https://pmctraining.com/training/techniques-for-the-occasional-trainer/) - [The Practical Trainer](https://pmctraining.com/training/the-practical-trainer/) - [Thriving on Change](https://pmctraining.com/training/thriving-on-change/): Developing Your Personal Strategy - [Thriving Under Different Leadership Styles](https://pmctraining.com/training/thriving-under-different-leadership-styles/) - [Virtual Onboarding and Orientation](https://pmctraining.com/training/virtual-onboarding-and-orientation/) - [Work Simplification](https://pmctraining.com/training/work-simplification/) - [Writing Effective Briefing Notes](https://pmctraining.com/training/writing-effective-briefing-notes/) - [Writing in Plain Language](https://pmctraining.com/training/writing-in-plain-language/) - [The Outstanding Administrative Assistant](https://pmctraining.com/training/the-outstanding-administrative-assistant/) - [Proofreading and Editing](https://pmctraining.com/training/proofreading-and-editing/) - [Providing Superior Customer Service](https://pmctraining.com/training/providing-superior-customer-service/) - [Report Writing: Structure and Clarity](https://pmctraining.com/training/report-writing-structure-and-clarity/) - [Stress Management Skills](https://pmctraining.com/training/stress-management-skills/) - [Using Positive Influencing Skills in the Workplace](https://pmctraining.com/training/using-positive-influencing-skills-in-the-workplace/) - [Values and Ethics: Connecting Organizational and Individual Values in the Workplace](https://pmctraining.com/training/values-and-ethics-connecting-organizational-and-individual-values-in-the-workplace/) - [Working and Communicating as Part of a Team](https://pmctraining.com/training/working-and-communicating-as-part-of-a-team/) - [Practical Facilitation Skills](https://pmctraining.com/training/practical-facilitation-skills/)