Supervisory and Management:
• NEW! Bringing Innovation to Your Organization
• NEW! Conducting an HR Audit
• Conducting Effective Performance Appraisals
• Cultural Awareness in the Workplace
• Dealing Effectively with Harassment
• Dealing Effectively with Harassment and Violence in the Workplace: What Every Manager Should Know About Bill 168
• Developing High Performance Teams
• Empowering Generation Y
• Engineers as Managers
• Ethical Leadership
• Finance for the Non-Financial Manager
• Giving and Receiving Meaningful Feedback
• Humanizing Management in a Technical Environment
• NEW! Leadership: Putting the 'I' in Team
• Leading Change
• Leading Scientific and Technical Teams
• Leading Virtual and Remote Teams
• Lean Thinking for Improved Service
• Management Fast Track: The First 100 Days
• Managing Conflict and its Costs in the Workplace
• Managing Diversity
• Managing Individual Performance
• Motivating and Engaging Employees
• New Leaders Program
• Practicing Accountable Management
• Retaining Aboriginal Employees
• Retaining Corporate Knowledge
• The Change Cycle - Change Management Workshops
• Transforming the Workplace by "Waking Up" the Organization
• Zen and the Art of Public Service Management
Project and Event Management:
• Effective Meeting Strategies
• Project Management Leadership Skills
• When Good Projects Go Bad
Business Writing:
• Advanced Business Writing
• NEW! Effective Briefings to Ministers and Senior Officials
• Email Communication
• Fundamentals of Technical Writing
• La rédaction administrative
• Réussir le test « Aptitudes à écrire en français » de la fonction publique
Interpersonal and Communication Skills:
• Assess and Improve your Communication Style with Myers-Briggs
• Business Etiquette 101
• Communication and Interpersonal Skills for Technical Professionals
• Critical Conversation
• Dealing with the Media 101
• DiSC Profile
• Effective Facilitation Skills
• La communication : comprendre et être bien compris
• Maîtriser l'art de parler en public
• Oral Briefings and Presentations
• Personality and Team Relationships
• Succeeding at the Federal Public Service French Test of Oral Proficiency
• Solving the People Puzzle
• Techniques for the Occasional Trainer
Professional Development & Personal Effectiveness:
• Balancing Home and Career
• Building a Winning Business Case
• Conquering Stress and Anxiety through Mind/Body Awareness
• Generations in the Workplace
• Introduction to Client Centred Consulting
• L'intelligence émotionnelle dans ma vie professionnelle
• Managing Mid-Career Burnout
• Managing Your Career in the Federal Public Service
• Occupational Stress Management
• NEW! Putting Emotions to Work
• The Art and Science of Evaluating Programs
Administrative Skills:
• Communicating, Negotiating and Prioritizing for Administrative Professionals
• Fundamentals of Finance and Accounting
• Managing Chaos: Dynamic Time Management
• Managing Information Overload
• Strengthening and Expanding Your Support Skills
• Superior Telephone Skills
Productivity Software:
• ITIL v3 Foundation
• MS Excel 2007™ - Level 3 - Data Analysis
• MS Excel 2007™ - Level 3 - Databases
• MS Project 2007™ - Level 1
• MS Word 2007™ - Level 1
Organization Development:
• Behavioural Interviewing
• Building a Culture of Trust
• Building a Respectful Workplace
• Ensuring Learning for Performance Outcomes
• Implementing a Balanced Scorecard System
• Instructional Techniques for Trainers
• Managing Organization Change
• Moving Beyond Employee Development
• Performance Management: Getting It Right
• Quality Client Service
Sales, Marketing and Customer Service:
• Building a Strong Internet Presence
• Business Development Skills for Professionals
• Client Service for IM/IT Professionals
• Effective Telephone Communication
• Internal Consulting Skills
• Making a Customer Service Impact!
• Managing and Motivating the Millennial Generation in Today's Workplace
• Marketing Fundamentals
• Powerful Selling Skills
• Providing Superior Customer Service
• Selling and Connecting to the Millennial Generation
• Strategic Motivational Selling
6 Reasons Why You Should Train In-House:
Here's why PMC’s acclaimed In-House training can substantially increase your return on investment:
• Cost Effective: Train more employees for a lower cost per person than off-site training, and eliminate travel time and expense.
• Improve Employee Engagement: Training signals that you are committed to the growth and development of your employees. In today's competitive job market this is crucial to improving recruitment and retention of key employees.
• Flexible and Convenient: In-house training is scheduled around your organization's needs — delivered in either official language, half-day, full-day, multi-day or lunch & learn — with the topics you want.
• Relevant: Issues unique to your organization can be raised and addressed by the group and the trainer. We can also create customized exercises and case studies to ensure your employees better apply the skills learned.
• Consistency and Broad Impact: On-site training throughout your workgroup or organization (locally, nationally or internationally) allows for a consistency of skill sets necessary to achieve common goals.
• Build Shared Commitment: As a group, you can increase focus and agreement on the issues that are important to your organization. This provides a crucial foundation and momentum needed to implement change.
Contact us now to start building a stronger team!
Call or email us to arrange a free no-obligation consultation and proposal with dates and pricing.
Please contact / Veuillez contacter :
Sophie Gouédard, Customer Relations Coordinator / Conseillère en formation
Tel. / Tél : 613-234-2020, extension 21 / poste 21
Email / Courriel : sgouedard at pmctraining.com
"The 'Train the Trainer' workshop far exceeded our expectations. Thank you for an invaluable experience!"
- Courtney Miller, Canadian Centre for Ethics in Sport
"The executive coach has provided fantastic advice and guidance. I have benefited tremendously from her work with me!"
- N.Q., Canadian Health Services Research Foundation
"Very positive feedback was received from all of the participants for this workshop."
- Patricia Walsh, Shell Canada
“Probably one of the best workshops I have had in my career. Thank you so much for a fantastic training day. Very motivating and inspiring.”
- Marie-Claire Barnes, Canadian Heritage
"Excellent and productive workshop for teambuilding."
- Dale Synnett-Caron, Industry Canada