Active Listening Skills
Techniques to Achieve Personal and Organizational Success

Next course date: June 20, 2013 - click here for full details

This course is a perfect fit for anyone who wants to improve their ability to understand and communicate more effectively with others.

As workplaces become busier, and organizational change becomes the norm, the art of effective listening becomes all the more valuable. Good listeners find themselves involved in interesting work, healthy working relationships and long term career success. This is no coincidence. Effective listening skills are a large part of personal success in the workplace.

The difference between hearing someone and listening to someone is enormous. Making colleagues feel you are truly understanding not only their words but their personal point of view can change office dynamics in a profound way. Active listening has a way of making those you are communicating with feel valued and understood.

In this highly interactive workshop participants can expect to not only learn the theory behind active listening but also to engage in participatory exercises and activities to practice the learned skill of active listening.

At the end of this workshop, you will be able to: